• All Inclusive Pricing w/ No Hidden Fees • Eliminates Telephone Company Lines
• Unlimited Local & Long Distance Calls • Keep Your Phone Number
XBLUE Cloud Phone Systems use standardized VoIP (Voice over IP) technology to connect your business communications to the cloud which enables you to make the most of your internet bandwidth. With XBLUE Cloud you eliminate on-premise PBX phone system equipment and separate telephone company lines or trunks. Each XBLUE Cloud business phone system is powered by a dedicated XBLUE IP PBX which is fully maintained and professionally managed by XBLUE technicians.
XBLUE Cloud Phone System Features & Capabilities
Multiple Service Plans – Just Pay for the Features You Need
Every service plan includes Unlimited Local & Long distance Calling, Cell Phone Extensions, Voicemail to Email Delivery, Ring Groups – Department Ringing, Remote System Phones / Extensions and Auto Attendant.
In addition, a full suite of advanced features are available including Audio Meetings – Conference Call Rooms, Call Record On Demand & All Calls, Call Queuing for Incoming Calls with Place In Line and Time to Answer Announcements, Advanced Auto Attendant with Transfer to Cell Phones.
Boost Your Flexibility, Customer Service & Productivity
Stay Connected & Engaged When Your Mobile: For mobile users any cell phone can be a fully independent system extension. In addition, the user’s desk phone and cell phone extension can be programmed to be the exact same extension which means incoming calls will ring both phones at the same time. Mobile workers are now just an intercom call away as you actually can call one extension number to reach a mobile user regardless if they are in or out of the office. Mobile users can also make phone calls through the system as if they are in the office.
Multiple Locations – One System: System users can be located at their home offices or at branch offices. Their phones can operate exactly the same as system phones located at the main office. The remote user can access lines, make intercom calls and use systems features in exactly the same manner as users at the main office.
Automate Incoming Calls: Incoming Call Automation starts with the XBLUE Cloud Automated Attendant / IVR where callers can select from an audio menu or dial an extension number or other system destination. You can fully customize menu choices and announcements for your business, and include a Dial By Name directory to streamline access to individual system users. Even access to Conference Calls is simplified by enabling callers to select Conference Call Rooms.
Enhanced Phone Call Coverage: Incoming calls may be routed to Ring Groups or Call Queues. Ring Groups simultaneously alert multiple employees of unique types of incoming calls. Call Queues may be setup to automatically place calls “on hold” and play custom announcements to inform callers of their approximate wait time or place in line.
Improve Customer Service: Phone call audio and data recording may be captured and saved. Set up audio recording for all calls, or each system user may record calls on a per call basis. Incoming and outgoing call data are captured enabling custom system usage reports to be generated. Details like call date, duration, number called and Caller ID data are all available.
How it Works – Steps to the Best Phone System You’ve Ever Had
System Location & Usage Details
Included Services: One local phone number for each system user, caller id, incoming call roll over (hunting) and automatic fail-safe forwarding to a phone number you specify in the event of a network, Internet or power failure.
Keep Your Phone Number (Porting): You can add existing or new telephone numbers to your service. Number Porting service is included for up to the quantity of users in your system.
Toll Free Number Option: You can add a toll free number to your service. We will provide a new phone number or you can port your existing toll free number to you service. View Details
FAX Option: FAX transmission on this service is limited to documents with up to 5 pages . If larger documents need to be faxed we suggest use of an electronic fax service or a standard analog telephone line. View Details
One-Year Commitment: XBLUE Cloud Phone Systems require a one-year commitment from date of order.
Technology: XBLUE Cloud is based upon standardized VoIP & SIP technology that requires Internet access. The availability of service is dependent on your existing Internet service.
Service Location: Service location must be located in the contiguous 48 United States (this excludes locations in Alaska, Hawaii and Canada).
Over All Use of XBLUE Cloud: The system and services are design for typical person to person business calls. It is not intended for high traffics applications.
|System Features, Capacities & Specifications||Essentials||Standard||Premium|
|Unlimited Local & Long Distance Calling||•||•||•|
|Keep Your Phone Numbers – Free Number Porting||•||•||•|
|Minimum Capacity Phones / Extensions||3||3||3|
|Maximum Capacity Phones / Extensions||200||200||200|
|Cell Phone Extensions – Softphone Integration||•||•||•|
|Private Voicemail Boxes per User||1||1||1|
|Virtual Voice Mailboxes (No User Required)||1||2||4|
|Voicemail Boxes (One per Installed Phone)||•||•||•|
|Direct Transfer to Voicemail Boxes||•||•||•|
|Caller Exit from Voicemail||•||•||•|
|Voicemail Storage per Mailbox||1000 Msgs||1000 Msgs||1000 Msgs|
|Voicemail to Email Delivery||•||•||•|
|Ring Groups – Department Ringing||•||•||•|
|Remote System Phones / Extension (Fully Functional)||•||•||•|
|Cordless Phones Options||•||•||•|
|Cordless VoIP / SIP Phone Compatible||•||•||•|
|Flexible Extension Numbers||•||•||•|
|Music On Hold – Built-In Default||•||•||•|
|Music / Announcements On Hold – File Upload||•||•||•|
|External Paging System Support||•||•||•|
|Call Forward to Remote Numbers (Cell, Home Etc.)||•||•||•|
|Call Transfer to Remote Numbers (Cell, Home Etc.)||•||•||•|
|Paging – Internal Groups||•||•||•|
|Paging – Group Members||•||•||•|
|Paging – External* (Uses Line or Extension Port)||•||•||•|
|Call Announce w/ Hands Free Reply||•||•||•|
|Telephone Programming (Menu Driven)||•||•||•|
|Call Park Locations||•||•||•|
|Call Logs per Phone||•||•||•|
|Caller ID Log||•||•||•|
|Speed Dial Capacity (Dial Codes)||•||•||•|
|Phone Book Capacity (Name / Number Look Up)||•||•||•|
|LDAP Server Contacts||•||•||•|
|Direct Inward System Access||•||•||•|
|Auto Attendant Announcements||2||5||100|
|Auto Attendant Menus||1||5||100|
|Auto Attendant Greetings (Day, Night, etc.)||•||•||•|
|Auto Attendant Extension Dialing||•||•||•|
|Auto Attendant Transfer to Cell Phones (Ext. Numbers)||•||•|
|Auto Attendant Single Digit Dialing||•||•|
|Auto Attendant Transfer to Groups||•||•|
|Auto Attendant Dial by Name Directory||•||•|
|Audio Meetings (rooms)||•||•|
|System Call Logs (SMDR / CDR)||•||•|
|Call Record – On-Demand & All Calls||•|
|Call Record – Storage||10K Minutes|
|Call Queuing for Incoming Calls||•|
|Queue Group Cascading||•|
|Call From Queue Agent Announcement||•|
|Call Queue Agent Logon / Logoff||•|
|Per-Queue Announcement to Caller||•|
|Queued Place In Line Announcement||•|
|Queued Time to Answer Announcement||•|