Product Warranty, Registration & Support Options

Warranty

Every New XBLUE System purchased in the United States and Canada come with a full year warranty from the date of purchase. 

Direct Purchase: New XBLUE Phone System Bundles purchased directly from XBLUE.com come with a 2-year warranty & support.  Other XBLUE brand products come with a full year warranty from the date of purchase. Non XBLUE product warranties vary per product.

Product Replacement Service: XBLUE products found to have manufacture defects with in the XBLUE warranty period may be approved for advance replaced by an XBLUE support representative. Advance replacement products are shipped ground from XBLUE. The customer may request and pay for expedited shipping if so desired. 

Product Returns: Items purchased direct from XBLUE.com maybe returned up to 30 days from date of purchase. Original packaging, all system components and accessories must in new condition as received. For products purchased from re-sellers, returns are governed by the re-seller from which the product was purchased. 

Shipping & Receiving

XBLUE Networks Operations Center
20801 N 19 Ave, Suite 2 & 3  
Phoenix, AZ 85027

Technical Support Options

New XBLUE Systems

Your New XBLUE System’s warranty includes Live U.S. Based Product Support!    Just register your system and request a call back from one of our Product Support Team Members

For Systems Without an XBLUE Warranty

If your system is no longer covered by an XBLUE Warranty, we offer Monthly, Per Ticket and Annual Technical Support Plans.

Professional Services

We offer add-on professional services for assistance with advanced applications like Remote IP Phone Setup, Smartphone Apps, Multiple X25 or X50 Server Networking and Non-XBLUE Certified VoIP Lines, SIP Trunks, IP Phones, Paging, Loud Bell Adapted & Door Boxes.

Find Out How To Get Continual FREE Live Tech Support

XBLUE Cloud Telephone Line Service Customers always receive Free Technical Support for their telephone lines and their XBLUE phone system.  

Learn More

At XBLUE we always strive to provide the best Live U.S. Based Product Support. Our support plans offer the best value for personal professional technical support.   Product Registration and valid credit card information is required to purchase and maintain support plans from XBLUE.  

Self Help is Always Available on our Product Support Pages 
Attention VAR Partner Program Members

Click Here to register your Customer’s XBLUE Systems

You may need to log in:  Program Member Login

Product Registration