Product Warranty, Registration & Support Options
Systems & Telephone Line Services Purchased Direct From XBLUE Do Not Require Product Registration
Register Your XBLUE System
New XBLUE On-Site Phone Systems
Include 1-Year of Free Technical Support
From Date of Purchase.
XBLUE Cloud Systems
Always Receive Free Technical Support
Warranty & Product Returns
Every New XBLUE Phone System, XBLUE Phones and other XBLUE hardware components purchased in the United States and Canada come with a full 1 year warranty and free technical support for 1 year from the date of purchase.
Non XBLUE products (3rd party brands) such as headsets and cordless phones sold by XBLUE come with a 90 day warranty. These 3rd party brands may include manufacturer warranties that extend beyond 90 days. For more information about 3rd party product warranties contact us.
Product Replacement Service: XBLUE products found to have manufacture defects with in the XBLUE warranty period may be approved for advance replaced by an XBLUE support representative. Advance replacement products are shipped ground from XBLUE. The customer may request and pay for expedited shipping if so desired.
Product Returns: Items purchased direct from XBLUE.com may be returned up to 30-days from date of purchase. Original packaging, all system components and accessories must in new condition as received. For products purchased from re-sellers, returns are governed by the re-seller from which the product was purchased.
For Systems Without an XBLUE Warranty: If your system is no longer covered by an XBLUE warranty, we offer various support plans. These plans, professsional services and on-line support infomation are detailed on out support pages.