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Finding Your X25 or X50 Server IP Address

In order to program your X25 or X50 server you need to know the IP address of the server unit.  Default settings are found in the X25 Quick Start Guide or X50 Quick Start Guide.   However, the default setting may have changed based on your network setup and programming. 

Here’s how you easily find the address from any X2020 & X3030 VoIP Phone connected to your system:

X2020 Navigation Keys Used During VoIP Phone Programming

  • Menu Softkey Button: Located below the display screen with a line pointing to where the screen says “Menu”
  • Enter Button: The silver button with a check mark in the center.
  • Navigation Keys: Used to scroll up, down, right or left. This will appear as a black circle around the enter key.
  • Number Keys: These are the larger buttons with numbers on them used for dialing.

Steps to find your X25 or X50 server IP address:

  1. On your X2020 phone, press Menu (located just below the display at left)
  2. Press the down arrow until you get to “Admin” then press Enter
  3. Input the Administrator password (1234 by default), then press Enter
  4. Scroll down to SIP, then press Enter
  5. “SIP Server” is the first choice, press Enter
  6. “SIP Proxy” is the first choice , press Enter
  7. The numbers that appear under “SIP Proxy Server:” is your server’s IP address

Write down this address and then enter it into your browser’s URL / Address bar to connect to the X25 or X50 server. 

X3030 Navigation Keys Used During VoIP Phone Programming

  • Menu Softkey Button: Located below the display screen with a line pointing to where the screen says “Menu”
  • OK Button: The button with OK written in the center.
  • Navigation Keys: Used to scroll up, down, right or left. This will appear as a black circle around the enter key.
  • Number Keys: These are the larger buttons with numbers on them used for dialing.

Steps to find your X25 or X50 server IP address:

  1. On your X3030 phone, press Menu (located just below the display at left)
  2. Press the down arrow until you get to “Admin Setting” then press Enter
  3. Input the Administrator password (1234 by default), then press Enter
  4. Scroll down to Voice Setting, then press Enter
  5. “SIP Server” is the first choice, press Enter
  6. “SIP Proxy” is the first choice , press Enter
  7. The numbers that appear under “SIP Proxy Server:” is your server’s IP address

Write down this address and then enter it into your browser’s URL / Address bar to connect to the X25 or X50 server.