X25 & X50 Voice Mail to Email Test Account

This is a non-working sample Gmail account to help you setup voice mail to email on your X25 and X50 system.   It is intended for testing purposes only.

Here are the Configuration Settings for both the X25 and X50

In X25 or X50 browser based programming us the menu on the left side of the screen to go to  > Voice > Voicemail > General.  And then scroll down to Voice Mail and enter the following:

 Email Notify with Voice Files : Yes
 Days for Keeping Voice Mail : 30 
 SMTP Support SSL : Yes 
 SMTP Server : smtp.gmail.com
 SMTP Server Port : 465
 Sender Email Address : vm2em@gmail.com
 Sender User Name : vm2em@gmail.com
 Sender Password : testerofvm2em
 Max recording time : 5
 Silence detection for VM recording : Enable
 Voicemail Tag : 
 Email Header : VM2EM Test

Next Steps…

  • Go to Voice > Voicemail > Phone Extensions.
  • Press the configuration button for the extension voice mail to use for testing.
  • Enter the email address that will be used to receive emailed voice mails from vm2em@gmail.com.

Repeat these steps until all required extensions have user email addresses addresses added to them and the make test calls / voice mail messages.

Here are the steps with pictures (screen shots):

Voice / Voicemail / General…Voice Mail

Set: Email Notify with Voice Files = Yes SMTP Support SSL = (your email server dictates) SMTP Server = (your email server dictates) SMTP Server Port = (your email server dictates) Sender Email Address =  (email address you want to use to send email) Sender User Name =  (email User Name …sometimes this will be just your name and sometimes it will be your email address again) Sender Password = (the password for the email address used above for outgoing email) Email Header = whatever you want the email subject to say …”You’ve got Mail” Email Test Account = whatever email you want to use to test the function… be sure to click Save Settings before trying this as it won’t work unless saved… afterward click Email Test to see if it sends a test email to the email address input… wait a few minutes for delivery as email has low processing priority on the internet. (it can take awhile to get email… it varies in time)   Voicemail1   Then look in

Voice /  Voicemail / Phone Extension

voicemail-phone-extension   Click on the Configure button for each Extension to have email delivery of voicemail messages. voicemail-phone-extension-configuration Input the email address of the person for this extension and Save Settings

Return to the X25 Support Page  -OR-  Return to the X50 Support Page