X16 System Setup – Initial Programming

Initial Programming is done through an X16 phone

Navigation Keys Used During Programming:

  • Program Button: Located below the display on each digital telephone.
  • Enter Button: The round key in the middle of the navigation keys to the right of the display.
  • Navigation Keys: Used to scroll up, down, right or left. When in programming, values are selected by pressing the Up and Down navigation keys.
  • Key Pad or Dial Pad: Sometimes used to dial values such as year, month, extension numbers or phone numbers.

Incoming Ringing Programming:

Here are the steps to program the X16 system to set all incoming calls to rings at all stations:

  1. At any digital phone, press the Program Button
  2. Scroll to select System Setup and Enter
  3. Put in the the password and press Enter
    (#### is the default password)
  4. Scroll up to go to the Mail System and press Enter
  5. Scroll down to go to AutoAttend Ring and press Enter
  6. Scroll to select All Ext On and press Enter

After completing these steps phones will now ring on incoming calls until the AA Answer Delay timer expires.

Now Set How Long Phones Ring:

  1. Scroll down to AA Answer Delay and press Enter
  2. Use the navigation keys to scroll up or down to set the desired time then press Enter
  3. Press the left navigation key to exit programming

Video Tutorial:

Ringing On / Off – Telephone Extension Ringer Adjustment:

Here are the steps to turn incoming call ringing on or off at each X16 digital telephone:

  1. Go to the digital phone that you want to adjust
  2. Press the Program Button and scroll to select Phone Setup, and then press Enter
  3. Scroll up to Ringer On/Off and press Enter
  4. Select the line you want to adjust and press Enter
  5. Select On or Off and press Enter

Repeat steps 4 and 5 for all the lines you want to adjust.

Automated Attendant Setup:

Here are the steps to set the automated attendant times and record the announcements:

  1. At any digital phone, press the Program Button
  2. Scroll to select System Setup and press Enter
  3. Put in the the password and press Enter
    (#### is the default password)
  4. Scroll up to go to the Mail System and press Enter
  5. Scroll down to Day Time and press Enter
  6. Enter the time of day that your office opens for businessand then press Enter
  7. Scroll up or down to select AM or PM and then press Enter
  8. Scroll down to Night Time and press Enter, 
  9. Then repeat steps 6 and 7

The next steps are used to record the day, night and auxiliary out going messages (OGM):

  1. Scroll down to Day Time OGM and press Enter
  2. Scroll to select Play or Re-Record and then press Enter
  3. Continue to use Scroll and Enter to control the recorder

For best audio quality, use the handset when recording your announcement.

Night Out Going Message: To record this announcement, scroll down to Night Time OGM and repeat steps 2 and 3 from the second set of instructions.

Auxiliary Out Going Message: This announcement is played to the caller when the caller presses 7 while listening to the Day or Night Out Going Message.

To record this announcement, scroll down to AUX OGM and repeat steps 2 and 3 from the second set of instructions.