QB Advanced Business Communications
Cell Phone System Extensions – Branch Office/Remote Worker Extensions
Voice Mail to Email Delivery of Messages – Multiple Auto Attendants, Queues & Ring Groups
Call Recording – All Calls & Per Call – All Features Included – No Add-On License Fees
XBLUE QB IP Phone Systems are a series of advanced communications platforms designed for companies with 4 to over 300 employees. Every QB system includes popular business features like Automated Attendant, Voice Mail with individual boxes for every user, Call Announce Intercom / Paging, Conferencing & fully integrated Cell Phone system extensions.
In addition, a full suite of advanced features are included to enhance business efficiency and productivity. Voicemail message delivery to Email, Call Queues and other Call Center functions, Detailed Call / Usage Reporting and Call Recording are among the advanced capabilities included with every QB. There are no licensing fees required to turn on advanced features.
QB System Capacities
QB1: 20 Phones, 10 VoIP Lines & 4 Analog Telephone Lines
QB2: 50 Phones, 25 VoIP Lines & 8 Analog Telephone Lines
QB3: 200 Phones, 100 VoIP Lines & 16 Analog Telephone Lines
QB4: 500 Phones, 100 VoIP Lines & 24 Analog Telephone Lines
With QB you can connect standard analog telephone company lines or you can use VoIP Lines / SIP Trunks. Feel free to continue to use standard telephone lines, or choose both – it’s up to you! And, if you can choose XBLUE’s VoIP telephone line service you will receive free technical support for the life of your QB system. All you have to do is maintain your XBLUE VoIP phone line service account. Optionally, the QB supports standardized SIP 2.0 Trunks available through various dial tone providers*. An optional Cellular Interface* is also available for connectivity using GSM based dial tone providers.
Cell Phone Extension Integration for Mobile Users
Any cell phone can be a fully independent system extension. In addition, the user’s deskphone and cell
phone extension can be programmed to be the exact same extension which means incoming calls will
ring both phones at the same time. Mobile workers are now just an intercom call away as you actually can
call one extension number to reach a mobile user regardless if they are in or out of the office.
Branch Office/Remote Worker Extensions
QB system phones can be located off-site at home or remote offices and operate exactly the same as system phones located at the main office. The remote user can access lines, make intercom calls and use systems features in exactly the same manner as users at the main office.
Multiple Auto Attendants, Ring Groups and Queues
Incoming Call Automation starts with the QB Automated Attendant / IVR where callers can select from an
audio menu or dial an extension number or other system destination. You can fully customize menu
choices and announcements for your business, and include a Dial By Name directory to streamline
access to individual system users. Even access to Conference Calls is simplified by enabling callers to
select Conference Call Rooms.
To improve coverage, incoming calls may be routed to Ring Groups or Call Queues. Ring Groups
simultaneously alert multiple employees of unique types of incoming calls. Call Queues may be setup to
automatically place calls “on hold” and play custom announcements to inform callers of their approximate
wait time. Calls may be routed in a linear fashion or evenly distributed.
Call Recording for All Calls & Per Call
For customer service improvement and security, audio recordings of phone calls may be captured and
saved. A system administrator may set up recording for all calls, or each system user may record calls on
a per call basis.
All incoming and outgoing call details are captured enabling custom system usage reports to be generated
and exported by a system administrator. Call date, duration, line used, number called and Caller ID data
are all available.
*All QB capabilities are available and ready for use!
There are no add-on licensing fees to enable system features. Depending on your level of expertise, some QB functions, 3rd party devices & dial tone services may require paid XBLUE Professional Service to assist in setup. We can help you customize your QB system specifically for your unique business requirement.
Call us toll free at (866) 925-8312. Our US based technical support staff is ready to assist! So please call us with any questions you might have regarding the purchase of an XBLUE phone system or any time after your purchase for real time personal assistance.
Universal Gigabit IP Phone
The Perfect Match for QB Systems!
The XBLUE IP9g is a Dual Display, Gigabit, Enterprise-Grade IP Phone.
Separate Main & User Programmable Color Displays Improve User Productivity.
The Main Display Shows Call Details & Call Logs while the User Display Shows Status of up to 30 System Users in 5 Quick Select Pages.
The HD VoIP technology of the IP9g enables clear, high quality audio on every call.
The phone’s Dual Port Gigabit Data Switch optimizes data cabling while supporting Gigabit network broadband throughput.
Optionally, QB supports many standardized SIP 2.0 Endpoints*, including IP-based Cordless and Conference Room phones.