Compare XBLUE Phone Systems

X16 Plus

On-Site System for up to 32 Phones – Uses Phone Company Lines and Wiring found in Most Offices.

QB Series

On-Site VoIP Systems for 4 to 100+ Phones – Uses Phone Company Lines or XBLUE VoIP Phone Lines.

XBLUE Cloud

Cloud System For 3 to 40+ Phones – Every User has their own Dedicated XBLUE VoIP Phone Line.

Cloud Burst

Cloud System For 10 to 40+ Phones – Users can have Dedicated or Shared VoIP Phone Lines.

Detailed Side by Side Comparison

 

System Capacities & SpecificationsX16
Plus
QBXBLUE
Cloud
Cloud
Burst
Technology (VoIP is SIP V2)Digital & VoIP HybridVoIP HybridCloud VoIPCloud VoIP
Internet Required for
External Voice Telephone Calls
NoNoYesYes
Standard Analog Telephone Line CompatibleYesYesNoNo
Maximum Capacity Phones / Extensions32200*40*40*
Maximum Capacity Telephone Lines12124*N/A100
Maximum Capacity of Digital Phones16000
Maximum Capacity Telephone Lines12124*N/A100
Maximum Capacity of IP Phones16200*40*40*
Total Standard Analog Telephone Lines (POTS)6*24*NoneNone
Total VoIP Telephone Lines / Channels6 or 8*100*60*60*
Maximum XBLUE Phone Extensions32200*40*40*
Maximum Analog Phones
(Conference, FAX Machines, Etc.)
16*24*24*24*
Incoming Fax to Email Delivery
(Single Email Address per Fax Number/Line)
NoYesYes*Yes*
Flexible Extension Numbers2 – 4 Digits2 – 7 Digits2 – 7 Digits2 – 7 Digits
Music On Hold – Built-In DefaultYesYesYesYes
Music / Announcements On Hold – File UploadNoYesYesYes
Music / Announcements On – Player InterfaceYes*NoNoNo
External Paging System InterfaceYesYes*Yes*Yes*
Remote Admin (Port Forwarding Required)YesYesN/AN/A
Direct Inward System AccessNoYesYesYes
Cable Type for System PhonesCat 3, 5, 5e or 6Cat 5, 5e or 6Cat 5, 5e or 6Cat 5, 5e or 6
Connector Type for System PhonesRJ11/RJ45RJ45RJ45RJ45
 
Phone / Extension FeaturesX16
Plus
QBXBLUE
Cloud
Cloud
Burst
Integrated System Phone ModelsXD10 PhoneXBLUE IP PhonesXBLUE IP PhonesXBLUE IP Phones
Cordless Phones (Integrated VoIP/SIP)Yes*YesYesYes
3rd Party IP Phone Compatibility
(See XBLUE Qualification List)
NoYesYesYes
User Programmable Buttons (Phone Models 1670, XD10 & IP9g)10 per XD10 phone30 per IP9g phone30 per IP9g phone30 per IP9g phone
Back-lit Display / LCD (X16 Digital & IP9g)YesYesYesYes
Built-In Headset Jack (X16 Digital & IP9g)RJ-9RJ-9RJ-9RJ-9
Bluetooth Headsets / USB DongleIP8g & IP9g Phones*IP8g, IP9g, IP11g Phones*IP8g, IP9g, IP11g Phones*
IP8g, IP9g, IP11g Phones*
Remote System Phones – Fully FunctionalYes*Yes*YesYes
Mobile / Remote Extension IntegrationYes*Yes*YesYes
Softphone App
(iPhone, Android & Desktop Computer)
NoNoYesYes
 
User & System FeaturesX16
Plus
QBXBLUE
Cloud
Cloud
Burst
Call Forward to Remote Numbers
(Cell, Home & Other Phone Numbers)
YesYesYesYes
Call Transfer to Remote Numbers
(Cell, Home & Other Phone Numbers)
YesYesYesYes
Paging – Internal Page GroupsYesYesYesYes
Paging – Multi-Cast
(Page Multiple Groups Simultaneously)
YesYesYesYes
Interface for External Paging*YesYesYesYes
Call Announce w/ Hands Free ReplyYesYesYesYes
Telephone Programming (Menu Driven)YesYesYesYes
Conference Call – 3 party on XBLUE phones3 or 4*3 or 4*3 or 4*3 or 4*
Conference Rooms – Password ProtectedYesYesYesYes
Conference Rooms – Participant Status & ControlNoNoNoNo
Call Park Locations100100100100
Telephone Line AppearanceYesNoNoNo
Call LogsYesYesYesYes
Caller IDYesYesYesYes
Caller ID LogsYesYesYesYes
System Call Logs (SMDR / CDR)YesYesYesYes
Speed Dial Capacity (Dial Codes)100
Per System
512
Per System
512
Per System
512
Per System
Phone Book Capacity (Name / Number Look Up)40
Per Phone
500
Per Phone*
500
Per Phone*
500
Per Phone*
LDAP Server ContactsNA1000
Per Phone*
1000
Per Phone*
1000
Per Phone*
Call Forward No AnswerYesYesYesYes
Call Forward BusyYesYesYesYes
Call Forward All CallsYesYesYesYes
Call Forward (Follow Me / Cascading)YesNoNoNo
Call TransferYesYesYesYes
Call PickupYesYesYesYes
Call Record Per CallYesYesYesYes
Call Record All CallsNoYesYesYes
Call Record – External StorageNoYesNoNo
Call Record – Storage ExpansionNoYesYesYes
 
Voice Mail FeaturesX16
Plus
QBXBLUE
Cloud
Cloud
Burst
Voicemail Boxes (One per Installed Phone)YesYesYesYes
Virtual Voice Mailboxes (No Phone Required)NoYesYes*Yes*
Direct Transfer to Voicemail BoxesYesYesYesYes
Caller Exit from VoicemailNoYesYesYes
Voicemail to Email DeliveryYesYesYesYes
Voicemail Storage Capacity (Default)99 msgs/ph1000 Msgs
/ Mailbox
1000 Msgs
/ Mailbox
1000 Msgs
/ Mailbox
Voicemail Storage ExpansionNoYesYesYes
 
Auto Attendant & AutomationX16
Plus
QBXBLUE
Cloud
Cloud
Burst
Auto Attendant (IVR) Menus132128*128*
Auto Attendant Greetings (Day, Night, etc.)432128*128*
Auto Attendant Extension DialingYesYesYesYes
Auto Attendant Single Digit Dialing0 through 90 through 90 through 90 through 9
Auto Attendant Transfer to Groups & QueuesYesYesYesYes
Auto Attendant Dial by Name DirectoryNoYesYesYes
Ring GroupsYesYesYesYes
Call QueuesNo100100100
Queue Group CascadingNoYesYesYes
Queued Auto Call Back FunctionNoNoNoNo
Queued Place In Line AnnouncementNoYesYesYes
Queued Time to Answer AnnouncementNoYesYesYes
Call From Queue Agent AnnouncementNoYesYesYes
Call Queue Agent Logon / LogoffNoYesYesYes
Per-Queue Announcement to CallerNoYesYesYes
Queue Status Monitoring (Dashboard in Admin)NoNoNoNo

* Additional Hardware and/or Software may be required.   ** Quantity varies depending on system configuration