XBLUE X3030 VoIP Telephone

The X3030 VoIP Telephone operates as a fully featured extension when connected to either the XBLUE X25 or X50 systems. The X3030 telephone has all of the most commonly used features pre-programmed on the phone. The 6-Line backlit display enables you to quickly see Caller ID, Call Logs and the Phone Book. For quick feature operation interactive “Soft-Keys” around the display change their function based on the current operation of the phone. This makes features immediately accessible without the need for dedicated feature buttons.

The X3030 phone has (11) programmable buttons which means every user can have a dedicated telephone line button for each outside phone line. This makes placing and retrieving calls from “Hold” as simple as just pushing a button. This eliminates the often complicated process of transferring phone calls. These buttons can also be used for one-touch calling to other phones, access to system features or Speed Dial. The Multi-Color LEDs of each programmable button light up when other phones or lines are busy, which means you can quickly see at a glance who is on the phone or which line is in use.

The X3030 is a HD capable VoIP phone with a full duplex speakerphone for handsfree conversation. One of the most popular features of the X3030 phone is Call Announce Intercom with Handsfree Reply. This feature enables another system user to call you on intercom and speak to you through your X3030 speakerphone automatically. You can even reply from across the room without touching your phone!

For additional handsfree operation an industry standard headset can also be connected to the X3030. A convenient Headset button turns the headset on and off. Just lifting the handset or activating the speakerphone also turns the headset off. Standard third party wired or wireless headsets can be connected.

TieLineWarningSignNote: The XBLUE X3030 IP telephone requires XBLUE Hybrid-IP Server software as follows:

X25 Software Version 3.4 or greater, and
X50 Software Version 9.10 or greater.


X3030 Quick Reference Guide

X3030 Wall Mount Example

X2020, X3030 X4040, EDM Programmable Buttons Template

Software Downloads:

There are two hardware revisions of the X3030 XBLUE IP Telephone… V1 and V2. Identifying your hardware version is easy. Look on the back of the phone and find the product label. On the label look for “V2” at the end of the model name. If there is a “V2” (e.g. X3030V2) your telephone is Revision V2. If there is no “V2” at the end (e.g. X3030) your telephone is revision V1. Use the table below and your telephone revision to retrieve the correct file to load onto your telephone.

V1 Downloads

Revision V1 

Must be unzipped before loading to the phone



Must be unzipped before loading on the phone

  •  RTP timer added to monitor RTP traffic and reboot if RTP has failed
  • 24BTNDSS console support of two-color LED added
  • Fixed issue with Speed Dial menu error when “Clr” function is used
  • Fixed issue of Mute cancelled during conference call when one party disconnects
  • Changed “Others” in display to follow the programmed Value of the button (affects programmable buttons in display only)
  • Fixed issue where Ring Type follows Trunk setting even when set to “0”
  • Fixed CID for calls answered… now displays name
  • Fixed issue of Call Waiting with UCD not working
  • Fixed issue of UCD Group Name not displayed
  • Fixed name in display when answering UCD Call
  • Now displaying both User Name and Extension number in display
  • Added server IP Address information to displayed info when “OK” is pressed


Must be unzipped before loading on the phone

  • Includes support of 24BTNDSS
  • Displays Value in LCD Prompt for Programmed buttons
  • Ignores activity during FW Upgrade so that the procedure finishes rather than restarting if activity occurs


Must be unzipped before loading on the phone

  • Changed default time to 12-hour format
  • Moved Reset to Default to Phone Settings menu
  • Improved Call Log
  • Removed option to Page when calling a UCD Group
  • Fixed Can’t Mute while a call is on hold
  • Fixed Calls to a UCD Group can be answered by two telephones
  • Fixed Page Announce puts a call in progress on hold
  • Fixed can’t transfer calls to phone from Auto Attendant when a call is on hold
  • Fixed can’t send DTMF digits when Call Waiting is active
  • Fixed can’t send DTMF digits when connected in conference
  • Fixed no response from server when 487 Cancel is sent
  • Fixed processing of “p” (pause) when part of Phone Book entry


Must be unzipped before loading on the phone

  • Interim test version… controlled release


Must be unzipped before loading on the phone

  • Added Auto Echo Cancellation for improved audio


Must be unzipped before loading on the phone

  • Set the default ring type to 5
  • Ring Type display updated
  • Fixed Ring Type 0
  • Fixed issue no Call Waiting signal (ring tone) when additional incoming calls are in progress


Must be unzipped before loading on the phone

  • Fixed issue with voice not connected when certain calls answered


Must be unzipped before loading on the phone

  • Initial Release


  1. See the X25 and X50 Download pages more compatibility information if needed.
  2. The files above must be un-archived to …gz files before they can be loaded onto the phone.


V2 Downloads

  Revision V2

Must be unzipped before loading to the phone



  • Changed Caller ID to display both Name and Number in the display
  • Changed the Phone Book search to allow searching one contact with multiple numbers
  • Improved Boot Up process to avoid loop behavior
  • Fixed issue where dial tone continues after Redial is used when pre-selecting a Line (no audio connection to the line)
  • Added Dial operation to Contact Search function
  • Fixed potential crash when completing conference and a new call rings
  • Fixed SIP Resource issue when NOTIFY is not received during trunk transfer
  • Missed Call Log modified to:
    • Direct to Ext calls that are Rejected go into the Missed Call Log
    • UCD Group  Missed Call Log at the are placed in a new Call Log in the phone a “Group Call Missed Log”
  • HD Audio icon implemented to alert the user that the connection is HD


  • Changed EDM Driver to support dual color EDM lamps
  • Changed the font size for the title on GUI pages
  • Added Scroll function for Name and Number in display when the combined length is greater than 9 characters
  • Added server IP and version to Info display
  • Fixed Invite header for 302 Forward
  • Fixed issue where mute is cancelled in a conference call when one party drops out of the conference
  • Fixed Busy Call Back issue that occurred when multiple people attempted to activate the feature
  • Supports Ring Type follow trunk ring setting when set to Ring Type “0”
  • Fixed issue where caller’s name doesn’t display when answering a ringing call
  • Fixed Call Waiting and UCD Group issue
  • Fixed UCD Group Name in display issue
  • Fixed issue where caller name is not displayed for non-UCD Group calls
  • Fixed issue, Name and Number in display


Note: If your telephone is running version V1.0.12.5 load V1.0.13.2 before loading V1.0.14.2


Note: if your telephone is on version V1.0.12.5 you must upload V1.0.13.2 FIRST before loading V1.0.14.2.

  • Corrected issue found in V1.0.14.1 that caused the telephone to go into Factory Test mode during SW update loading process.
  • all previous


  • Change interval of LED refresh and save LED state to avoid frequent update requirement
  • Fixed Phone Book lack of Dial option
  • Added statement “Network Change, Reboot” when the network config has been changed via the phone Menu
  • all previous


Must be unzipped before loading on the phone

  • Includes support of 24BTNDSS
  • Changed “Others” in display to the value of the programmed function for the three buttons prompted in the LCD
  • Fixed Phone FW update is interrupted when there is activity on the phone
  • all previous


Must be unzipped before loading on the phone

  • Fixed Speaker button LED issue where when going off hook and pressing the button the lamp is lit properly
  • Fixed Numbering Plan sync issue between X50 server and the X3030V2 phone
  • Fixed DTMF output issue on second call


  • Initial Release


  1. See the X25 and X50 Download pages more compatibility information if needed.
  2. The files above must be un-archived to …gz files before they can be loaded onto the phone.