X16 System – How to Set Up Remote Voice Mail Access

Follow these steps to access your voice mailbox from a remote phone line:

  • Call into the system and let the auto attendant answer the call
  • Then dial the desired extension number
  • If the extension is forwarded to voice mail, and the mailbox answers, enter the remote access code (the default remote access code is 123)
  • Once connected remotely, the system will prompt you through the remote control menu.

Note: This operation requires that your extension’s call forward feature be turned on and set to send calls to voice mail.