Compare XBLUE Phone Systems

Digital On-Site System
Server for 
4 to 16 Phones

Use Standard Landlines
or XBLUE VoIP Lines

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VoIP On-Site System
Server for 
4 to 60 Phones

Use Standard Landlines
or XBLUE VoIP Lines

View System Description

VoIP On-Site System
Server for 
4 to 100+ Phones

Use Standard Landlines
or XBLUE VoIP Lines

View System Description

XBC

Cloud System for
3 to 60 Users / Phones

Every User has a
Dedicated XBLUE VoIP Line

View System Description

Cloud PBX System for
Up to 60 Phones

Phones Share 
XBLUE VoIP Lines

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Detailed Side by Side Comparison

System Capacities & SpecificationsX16X16eQBXBLUE CloudCloud Burst
Technology (VoIP is SIP V2)DigitalVoIP HybridVoIP HybridCloud VoIPCloud VoIP
Internet Required for
External Voice Telephone Calls
NoNoNoYesYes
Standard Analog Telephone Line CompatibleYesYesYesNoNo
Maximum Capacity Phones / Extensions166012001401401
Maximum Capacity Telephone Lines6*21124*N/A100
Total Standard Analog Telephone Lines (POTS)6*624*NoneNone
Total VoIP Telephone Lines / Channels6*15100*60*60*
Maximum XBLUE Phone Extensions166012001401401
Maximum Analog Phones 
(Conference, FAX Machines, Etc.)
060*24*24*24*
Incoming Fax to Email Delivery
(Single Email Address per Fax Number/Line)
NoYesYesYes*Yes*
Flexible Extension NumbersFixed2 – 7 Digits2 – 7 Digits2 – 7 Digits2 – 7 Digits
Music On Hold – Built-In DefaultYesYesYesYesYes
Music / Announcements On Hold – File UploadNoYesYesYesYes
Music / Announcements On – Player InterfaceYes*NoNoNoNo
External Paging System SupportYesYesYesYes*Yes*
Remote Admin (Port Forwarding Required) NoYesYesN/AN/A
Direct Inward System AccessNoYesYesYesYes
Cable Type for System PhonesCat 3Cat 5, 5e or 6Cat 5, 5e or 6Cat 5, 5e or 6Cat 5, 5e or 6
Connector Type for System PhonesRJ11RJ45RJ45RJ45RJ45
      
Phone / Extension FeaturesX16X16eQBXBLUE CloudCloud Burst
Integrated System Phone ModelsX16 DigitalIP9gIP9gIP9gIP9g
Cordless Phones (Integrated VoIP/SIP)NoYesYesYesYes
3rd Party IP Phone Compatibility
(See XBLUE Qualification List)
NoYesYesYesYes
User Programmable Buttons (X16 Digital & IP9g)1230
6 per page
30
6 per page
30
6 per page
30
6 per page
Back-lit Display / LCD (X16 Digital & IP9g) YesYesYesYesYes
Built-In Headset Jack (X16 Digital & IP9g)3.5 mmRJ-9RJ-9RJ-9RJ-9
Electronic Headset Control (X16 Digital & IP9g)NoRJ-9YesYesYes
Bluetooth Headsets / USB Dongle NoYes – IP9gYes – IP9gYes – IP9gYes – IP9g
Wall Mountable (X16 Digital & IP9g)Yes
Built In
Yes
Kit Required
Yes
Kit Required
Yes
Kit Required
Yes
Kit Required
Remote System Phones – Fully FunctionalNoYes*Yes**YesYes
Mobile / Remote Extension IntegrationNoYesYes**YesYes
Softphone App
(iPhone, Android & Desktop Computer)
NoNoNoYesYes
      
User & System FeaturesX16X16eQBXBLUE CloudCloud Burst
Call Forward to Remote Numbers
(Cell, Home & Other Phone Numbers)
YesYesYesYesYes
Call Transfer to Remote Numbers
(Cell, Home & Other Phone Numbers)
NoYesYesYesYes
Paging – Internal Page GroupsAll Call OnlyYesYesYesYes
Paging – Multi-Cast
(Page Multiple Groups Simultaneously)
NoYesYesYesYes
Interface for External Paging*YesYesYesYesYes
Call Announce w/ Hands Free ReplyYesYesYesYesYes
Telephone Programming (Menu Driven)YesYesYesYesYes
Conference Call – 3 party on XBLUE phonesYesYesYesYesYes
Conference Rooms – Password ProtectedNoYesYesYesYes
Conference Rooms – Participant Status & ControlNoYesNoNoNo
Call Park Locations0100100100100
Telephone Line AppearanceYesNoNoNoNo
Call LogsNoYes – IP9gYes – IP9gYes – IP9gYes – IP9g
Caller IDYesyesYesYesYes
Caller ID LogsYesyesYesYesYes
System Call Logs (SMDR / CDR)NoyesYesYesYes
Speed Dial Capacity (Dial Codes)12
Per Phone
2000
Per System
512
Per System
512
Per System
512
Per System
Phone Book Capacity (Name / Number Look Up)50
Per Phone
500
Per IP9g
500
Per IP9g
500
Per IP9g
500
Per IP9g
LDAP Server ContactsNANo1000
Per IP9g
1000
Per IP9g
1000
Per IP9g
Call Forward No AnswerYesYesYesYesYes
Call Forward BusyNoYesYesYesYes
Call Forward All CallsNoYesYesYesYes
Call Forward (Follow Me / Cascading)NoYesNoNoNo
Call TransferYesYesYesYesYes
Call PickupYesYesYesYesYes
Call Record Per CallYesYesYesYesYes
Call Record All CallsNoYesYesYesYes
Call Record – External StorageNoYesYesNoNo
Call Record – Storage ExpansionNoYesYesYesYes
      
Voice Mail FeaturesX16X16eQBXBLUE CloudCloud Burst
Voicemail Boxes (One per Installed Phone)YesYesYesYesYes
Virtual Voice Mailboxes (No Phone Required)NoYesYesYes*Yes*
Direct Transfer to Voicemail BoxesYesYesYesYesYes
Caller Exit from VoicemailNoYesYesYesYes
Voicemail to Email DeliveryNoYesYesYesYes
Voicemail Storage Capacity (Default)

2 Hours
/ System

100 Hours
/ System

1000 Msgs
/ Mailbox

1000 Msgs
/ Mailbox
1000 Msgs
/ Mailbox
Voicemail Storage ExpansionNoYesYesYesYes
      
Auto Attendant & AutomationX16X16eQBXBLUE CloudCloud Burst
Auto Attendant Menus2100100100100
Auto Attendant Greetings (Day, Night, etc.)4100100100100
Auto Attendant Extension DialingYesYesYesYesYes
Auto Attendant Single Digit Dialing0 and 7 only0 through 90 through 90 through 90 through 9
Auto Attendant Transfer to Groups & QueuesNoYesYesYesYes
Auto Attendant Dial by Name DirectoryNoYesYesYesYes
Ring GroupsNoYesYesYesYes
Call QueuesNo100100100100
Queue Group CascadingNoYesYesYesYes
Queued Auto Call Back Function

No

Yes

NoNoNo
Queued Place In Line AnnouncementNoYesYesYesYes
Queued Time to Answer AnnouncementNoYesYesYesYes
Call From Queue Agent AnnouncementNoYesYesYesYes
Call Queue Agent Logon / LogoffNoYesYesYesYes
Per-Queue Announcement to CallerNoYesYesYesYes
Queue Status Monitoring (Dashboard in Admin)NoYesNoNoNo

1 Custom Pricing Available for Larger System Capacities.   * Additional Hardware and/or Software may be required.   Contact XBLUE Sales if you have questions.