Compare XBLUE Phone Systems
Detailed Side by Side Comparison
| System Capacities & Specifications | X16 | X25 | QB | XBLUE Cloud |
| Technology (VoIP is SIP V2) | Digital | VoIP Hybrid | VoIP Hybrid | Cloud-Based VoIP |
| Internet Required for External Voice Telephone Calls | No | No | No | Yes |
| Standard Analog Telephone Line Compatible | Yes | Yes | Yes | No |
| Maximum Capacity Phones / Extensions | 16 | 25 | 500* | 200* |
| Maximum Capacity Telephone Lines | 6* | 16* | 124* | N/A |
| Total Standard Analog Telephone Lines (POTS) | 6* | 8* | 24* | None |
| Total Cloud VoIP Telephone Lines / Channels | 6* | 8 | 100* | 100* |
| Maximum XBLUE Phone Extensions | 16 | 24 | 500* | 500* |
| Max. Analog Phones – Cordless, Conference, FAX, Etc. | 0 | 1* | 24* | 24* |
| Cordless VoIP / SIP Phone Compatible | No | Yes | Yes | Yes |
| Flexible Extension Numbers | Fixed | 2 to 4 Digits | 2 to 7 Digits | 2 to 7 Digits |
| Music On Hold – Built-In Default | Yes | Yes | Yes | Yes |
| Music / Announcements On Hold – File Upload | No | Yes | Yes | Yes |
| Music / Announcements On – Player Interface | Yes* | No | No | No |
| External Paging System Support | Yes | Yes | Yes | Yes* |
| Phone / Extension Features | X16 | X25 | QB | XBLUE Cloud |
| Integrated System Phone Models | X16 Dgital | X2020 / X3030 / X4040 | IP7g / IP9g | IP7g / IP9g |
| User Programmable Buttons | 12 | 11 / 16 | 30 – 6 per page | 30 – 6 per page |
| Back-lit Display / LCD | Yes | Yes | Yes | Yes |
| Built-In Headset Jack | 3.5 mm | RJ-9 | RJ-9 | RJ-9 |
| Electronic Headset Control | No | No | Yes | Yes |
| Wall Mountable | Yes | X3030 Only | Yes | Yes |
| Remote System Phones / Extension (Fully Functional) | No | Yes** | Yes** | Yes |
| Mobile / Remote Extension Integration | No | No | Yes** | Yes |
| User & System Features | X16 | X25 | QB | XBLUE Cloud |
| Call Forward to Remote Numbers (Cell, Home Etc.) | Yes | Yes | Yes | Yes |
| Call Transfer to Remote Numbers (Cell, Home Etc.) | No | Yes | Yes | Yes |
| Paging – Internal Groups | All Call Only | 3 & All Call | Up to 59 | Up to 59 |
| Paging – Group Members | 16 | 24 | Up to 59 | Up to 59 |
| Interface for External Paging* | Line Port | Line or Extension Port | Line or Extension Port | Extension Port |
| Call Announce w/ Hands Free Reply | Yes | Yes | Yes | Yes |
| Telephone Programming (Menu Driven) | Yes | Yes | Yes | Yes |
| Conference Call – 3 party on XBLUE phones | Yes | Yes | Yes | Yes |
| Conference Call Rooms – Password Protected | No | No | Yes | Yes |
| Call Park Locations | 0 | 4 | 100 | 100 |
| Telephone Line Appearance | Yes | Yes | No | No |
| Call Logs per Phone | No | Yes w/ XBLUE IP Phones | Yes w/ XBLUE IP Phones | Yes w/ XBLUE IP Phones |
| Caller ID | Yes | Yes | Yes | Yes |
| Caller ID Logs | Yes | Yes | Yes | Yes |
| System Call Logs (SMDR / CDR) | No | Yes | Yes | Yes |
| Speed Dial Capacity (Dial Codes) | 12 Per Phone | 100 Per System | 512 Per System | 512 Per System |
| Phone Book Capacity (Name / Number Look Up) | 50 Per Phone | 100 Per Phone | 500 Per IP7g Phone | 500 Per Phone (IP7g) |
| LDAP Server Contacts | NA | NA | 1000 Per IP7g Phone | 1000 Per Phone (IP7g) |
| Call Forward | Yes | Yes | Yes | Yes |
| Call Transfer | Yes | Yes | Yes | Yes |
| Call Pickup | Yes | Yes | Yes | Yes |
| Call Record | Per Call | Per Call | All Calls & per Call | All Calls & Per Call |
| Call Record – External Storage | No | No | Yes | No |
| Direct Inward System Access | No | Yes | Yes | Yes |
| Private Voicemail Boxes | Yes | Yes | Yes | Yes |
| Voice Mail Features | X16 | X25 | QB | XBLUE Cloud |
| Voicemail Boxes (One per Installed Phone) | Yes | Yes | Yes | Yes |
| Virtual Voice Mailboxes (No Phone Required) | No | Yes | Yes | Yes |
| Direct Transfer to Voicemail Boxes | Yes | Yes | Yes | Yes |
| Caller Exit from Voicemail | No | Yes | Yes | Yes |
| Voicemail to Email Delivery | No | Yes | Yes | Yes |
| Voicemail Storage Capacity | 2 Hours / System | 6 to 32 Hrs / System | 1000 Msgs / Mailbox | 1000 Msgs / Mailbox |
| Auto Attendant & Automation | X16 | X25 | QB | XBLUE Cloud |
| Auto Attendant Menus | 2 | 10 | 100 | 100 |
| Auto Attendant Greetings (Day, Night, etc.) | 4 | 5 | 100 | 100 |
| Auto Attendant Extension Dialing | Yes | Yes | Yes | Yes |
| Auto Attendant Single Digit Dialing | 0 and 7 Only | 0 through 9 | 0 through 9 | 0 through 9 |
| Auto Attendant Transfer to Groups | No | Yes | Yes | Yes |
| Auto Attendant Dial by Name Directory | No | Yes | Yes | Yes |
| Ring Groups | No | Yes | Yes | Yes |
| Call Queues | No | 4 | 100 | 100 |
| Queue Group Cascading | No | No | Yes | Yes |
| Queued Place In Line Announcement | No | No | Yes | Yes |
| Queued Time to Answer Announcement | No | No | Yes | Yes |
| Call From Queue Agent Announcement | No | No | Yes | Yes |
| Call Queue Agent Logon / Logoff | No | Yes | Yes | Yes |
| Per-Queue Announcement to Caller | No | No | Yes | Yes |
* Additional Hardware and/or Software required. ** Requires internet access and VoiP Lines / SIP trunks. Contact us if you have questions and for complete details.
Call 866-925-8312
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