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Compare XBLUE Phone Systems

X16

On-Site System for up to 16 Phones – Uses Phone Company Lines and Wiring found in Most Offices.

X16 Plus

On-Site System for up to 32 Phones – Uses Phone Company Lines and Wiring found in Most Offices.

QB

On-Site VoIP System for to 4 to 100+ Phones – Uses Phone Company Lines or XBLUE VoIP Telephones Lines.

XBLUE Cloud

Cloud System For 3 to 40+ Phones – Every System User has a Dedicated XBLUE VoIP Telephone Line.

Cloud Burst

Cloud System For 10 to 40+ Phones – Users can have Dedicated or Shared XBLUE VoIP Telephone Lines.

Detailed Side by Side Comparison

 

System Capacities & Specifications X16 X16
Plus
QB XBLUE
Cloud
Cloud
Burst
Technology (VoIP is SIP V2) Digital Digital / VoIP Hybrid VoIP Hybrid Cloud VoIP Cloud VoIP
Internet Required for
External Voice Telephone Calls
No No No Yes Yes
Standard Analog Telephone Line Compatible Yes Yes Yes No No
Maximum Capacity Phones / Extensions 16 32 200* 40* 40*
Maximum Capacity Telephone Lines 6* 12 124* N/A 100
Maximum Capacity of Digital Phones 16 16 0 0 0
Maximum Capacity Telephone Lines 6* 12 124* N/A 100
Maximum Capacity of IP Phones 0 16 200* 40* 40*
Total Standard Analog Telephone Lines (POTS) 6* 6* 24* None None
Total VoIP Telephone Lines / Channels 6* 6 or 8* 100* 60* 60*
Maximum XBLUE Phone Extensions 16 32 200* 40* 40*
Maximum Analog Phones
(Conference, FAX Machines, Etc.)
0 16* 24* 24* 24*
Incoming Fax to Email Delivery
(Single Email Address per Fax Number/Line)
No No Yes Yes* Yes*
Flexible Extension Numbers Fixed 2 – 4 Digits 2 – 7 Digits 2 – 7 Digits 2 – 7 Digits
Music On Hold – Built-In Default Yes Yes Yes Yes Yes
Music / Announcements On Hold – File Upload No No Yes Yes Yes
Music / Announcements On – Player Interface Yes* Yes* No No No
External Paging System Interface Yes* via
unused CO port
Yes Yes* Yes* Yes*
Remote Admin (Port Forwarding Required) No Yes Yes N/A N/A
Direct Inward System Access No No Yes Yes Yes
Cable Type for System Phones Cat 3 Cat 3, 5, 5e or 6 Cat 5, 5e or 6 Cat 5, 5e or 6 Cat 5, 5e or 6
Connector Type for System Phones RJ11 RJ11/RJ45 RJ45 RJ45 RJ45
 
Phone / Extension Features X16 X16
Plus
QB XBLUE
Cloud
Cloud
Burst
Integrated System Phone Models 1670 Phone XD10 Phone XBLUE IP Phones XBLUE IP Phones XBLUE IP Phones
Cordless Phones (Integrated VoIP/SIP) No Yes* Yes Yes Yes
3rd Party IP Phone Compatibility
(See XBLUE Qualification List)
No No Yes Yes Yes
User Programmable Buttons (Phone Models 1670, XD10 & IP9g) 12 per 1670 phone 10 per XD10 phone 30 per IP9g phone 30 per IP9g phone 30 per IP9g phone
Back-lit Display / LCD (X16 Digital & IP9g) Yes Yes Yes Yes Yes
Built-In Headset Jack (X16 Digital & IP9g) 3.5 mm RJ-9 RJ-9 RJ-9 RJ-9
Bluetooth Headsets / USB Dongle No IP8g & IP9g Phones* IP8g, IP9g, IP11g Phones* IP8g, IP9g, IP11g Phones* IP8g, IP9g, IP11g Phones*
Remote System Phones – Fully Functional No Yes* Yes* Yes Yes
Mobile / Remote Extension Integration No Yes* Yes* Yes Yes
Softphone App
(iPhone, Android & Desktop Computer)
No No No Yes Yes
 
User & System Features X16 X16
Plus
QB XBLUE
Cloud
Cloud
Burst
Call Forward to Remote Numbers
(Cell, Home & Other Phone Numbers)
Yes Yes Yes Yes Yes
Call Transfer to Remote Numbers
(Cell, Home & Other Phone Numbers)
No Yes Yes Yes Yes
Paging – Internal Page Groups All Call Only Yes Yes Yes Yes
Paging – Multi-Cast
(Page Multiple Groups Simultaneously)
No Yes Yes Yes Yes
Interface for External Paging* Yes Yes Yes Yes Yes
Call Announce w/ Hands Free Reply Yes Yes Yes Yes Yes
Telephone Programming (Menu Driven) Yes Yes Yes Yes Yes
Conference Call – 3 party on XBLUE phones 3 3 or 4* 3 or 4* 3 or 4* 3 or 4*
Conference Rooms – Password Protected No Yes Yes Yes Yes
Conference Rooms – Participant Status & Control No No No No No
Call Park Locations 0 100 100 100 100
Telephone Line Appearance Yes Yes No No No
Call Logs No Yes Yes Yes Yes
Caller ID Yes Yes Yes Yes Yes
Caller ID Logs Yes Yes Yes Yes Yes
System Call Logs (SMDR / CDR) No Yes Yes Yes Yes
Speed Dial Capacity (Dial Codes) 12
Per Phone
100
Per System
512
Per System
512
Per System
512
Per System
Phone Book Capacity (Name / Number Look Up) 50
Per Phone
40
Per Phone
500
Per Phone*
500
Per Phone*
500
Per Phone*
LDAP Server Contacts NA NA 1000
Per Phone*
1000
Per Phone*
1000
Per Phone*
Call Forward No Answer Yes Yes Yes Yes Yes
Call Forward Busy No Yes Yes Yes Yes
Call Forward All Calls No Yes Yes Yes Yes
Call Forward (Follow Me / Cascading) No Yes No No No
Call Transfer Yes Yes Yes Yes Yes
Call Pickup Yes Yes Yes Yes Yes
Call Record Per Call Yes Yes Yes Yes Yes
Call Record All Calls No No Yes Yes Yes
Call Record – External Storage No No Yes No No
Call Record – Storage Expansion No No Yes Yes Yes
 
Voice Mail Features X16 X16
Plus
QB XBLUE
Cloud
Cloud
Burst
Voicemail Boxes (One per Installed Phone) Yes Yes Yes Yes Yes
Virtual Voice Mailboxes (No Phone Required) No No Yes Yes* Yes*
Direct Transfer to Voicemail Boxes Yes Yes Yes Yes Yes
Caller Exit from Voicemail No No Yes Yes Yes
Voicemail to Email Delivery No Yes Yes Yes Yes
Voicemail Storage Capacity (Default) 2 Hours
/ System
99 msgs/ph 1000 Msgs
/ Mailbox
1000 Msgs
/ Mailbox
1000 Msgs
/ Mailbox
Voicemail Storage Expansion No No Yes Yes Yes
 
Auto Attendant & Automation X16 X16
Plus
QB XBLUE
Cloud
Cloud
Burst
Auto Attendant (IVR) Menus 2 1 32 128* 128*
Auto Attendant Greetings (Day, Night, etc.) 4 4 32 128* 128*
Auto Attendant Extension Dialing Yes Yes Yes Yes Yes
Auto Attendant Single Digit Dialing 0 and 7 only 0 through 9 0 through 9 0 through 9 0 through 9
Auto Attendant Transfer to Groups & Queues No Yes Yes Yes Yes
Auto Attendant Dial by Name Directory No No Yes Yes Yes
Ring Groups No Yes Yes Yes Yes
Call Queues No No 100 100 100
Queue Group Cascading No No Yes Yes Yes
Queued Auto Call Back Function No No No No No
Queued Place In Line Announcement No No Yes Yes Yes
Queued Time to Answer Announcement No No Yes Yes Yes
Call From Queue Agent Announcement No No Yes Yes Yes
Call Queue Agent Logon / Logoff No No Yes Yes Yes
Per-Queue Announcement to Caller No No Yes Yes Yes
Queue Status Monitoring (Dashboard in Admin) No No No No No

* Additional Hardware and/or Software may be required.   ** Quantity varies depending on system configuration