Compare XBLUE Phone Systems

Digital On-Site System
Server for 
4 to 16 Phones

Use Standard Landlines
or XBLUE VoIP Lines

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VoIP On-Site System
Server for 
4 to 100+ Phones

Use Standard Landlines
or XBLUE VoIP Lines

View System Description

XBC

Cloud System for
3 to 60 Users / Phones

Every User has a
Dedicated XBLUE VoIP Line

View System Description

Cloud PBX System for
Up to 60 Phones

Phones Share 
XBLUE VoIP Lines

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Detailed Side by Side Comparison

System Capacities & SpecificationsX16QBXBLUE CloudCloud Burst
Technology (VoIP is SIP V2)DigitalVoIP HybridCloud VoIPCloud VoIP
Internet Required for
External Voice Telephone Calls
NoNoYesYes
Standard Analog Telephone Line CompatibleYesYesNoNo
Maximum Capacity Phones / Extensions162001401401
Maximum Capacity Telephone Lines6*124*N/A100
Total Standard Analog Telephone Lines (POTS)6*24*NoneNone
Total VoIP Telephone Lines / Channels6*100*60*60*
Maximum XBLUE Phone Extensions162001401401
Maximum Analog Phones 
(Conference, FAX Machines, Etc.)
024*24*24*
Incoming Fax to Email Delivery
(Single Email Address per Fax Number/Line)
NoYesYes*Yes*
Flexible Extension NumbersFixed2 – 7 Digits2 – 7 Digits2 – 7 Digits
Music On Hold – Built-In DefaultYesYesYesYes
Music / Announcements On Hold – File UploadNoYesYesYes
Music / Announcements On – Player InterfaceYes*NoNoNo
External Paging System SupportYesYesYes*Yes*
Remote Admin (Port Forwarding Required) NoYesN/AN/A
Direct Inward System AccessNoYesYesYes
Cable Type for System PhonesCat 3Cat 5, 5e or 6Cat 5, 5e or 6Cat 5, 5e or 6
Connector Type for System PhonesRJ11RJ45RJ45RJ45
     
Phone / Extension FeaturesX16QBXBLUE CloudCloud Burst
Integrated System Phone ModelsX16 DigitalIP9gIP9gIP9g
Cordless Phones (Integrated VoIP/SIP)NoYesYesYes
3rd Party IP Phone Compatibility
(See XBLUE Qualification List)
NoYesYesYes
User Programmable Buttons (X16 Digital & IP9g)1230
6 per page
30
6 per page
30
6 per page
Back-lit Display / LCD (X16 Digital & IP9g) YesYesYesYes
Built-In Headset Jack (X16 Digital & IP9g)3.5 mmRJ-9RJ-9RJ-9
Electronic Headset Control (X16 Digital & IP9g)NoYesYesYes
Bluetooth Headsets / USB Dongle NoYes – IP9gYes – IP9gYes – IP9g
Wall Mountable (X16 Digital & IP9g)Yes
Built In
Yes
Kit Required
Yes
Kit Required
Yes
Kit Required
Remote System Phones – Fully FunctionalNoYes**YesYes
Mobile / Remote Extension IntegrationNoYes**YesYes
Softphone App
(iPhone, Android & Desktop Computer)
NoNoYesYes
     
User & System FeaturesX16QBXBLUE CloudCloud Burst
Call Forward to Remote Numbers
(Cell, Home & Other Phone Numbers)
YesYesYesYes
Call Transfer to Remote Numbers
(Cell, Home & Other Phone Numbers)
NoYesYesYes
Paging – Internal Page GroupsAll Call OnlyYesYesYes
Paging – Multi-Cast
(Page Multiple Groups Simultaneously)
NoYesYesYes
Interface for External Paging*YesYesYesYes
Call Announce w/ Hands Free ReplyYesYesYesYes
Telephone Programming (Menu Driven)YesYesYesYes
Conference Call – 3 party on XBLUE phonesYesYesYesYes
Conference Rooms – Password ProtectedNoYesYesYes
Conference Rooms – Participant Status & ControlNoNoNoNo
Call Park Locations0100100100
Telephone Line AppearanceYesNoNoNo
Call LogsNoYes – IP9gYes – IP9gYes – IP9g
Caller IDYesYesYesYes
Caller ID LogsYesYesYesYes
System Call Logs (SMDR / CDR)NoYesYesYes
Speed Dial Capacity (Dial Codes)12
Per Phone
512
Per System
512
Per System
512
Per System
Phone Book Capacity (Name / Number Look Up)50
Per Phone
500
Per IP9g
500
Per IP9g
500
Per IP9g
LDAP Server ContactsNA1000
Per IP9g
1000
Per IP9g
1000
Per IP9g
Call Forward No AnswerYesYesYesYes
Call Forward BusyNoYesYesYes
Call Forward All CallsNoYesYesYes
Call Forward (Follow Me / Cascading)NoNoNoNo
Call TransferYesYesYesYes
Call PickupYesYesYesYes
Call Record Per CallYesYesYesYes
Call Record All CallsNoYesYesYes
Call Record – External StorageNoYesNoNo
Call Record – Storage ExpansionNoYesYesYes
     
Voice Mail FeaturesX16QBXBLUE CloudCloud Burst
Voicemail Boxes (One per Installed Phone)YesYesYesYes
Virtual Voice Mailboxes (No Phone Required)NoYesYes*Yes*
Direct Transfer to Voicemail BoxesYesYesYesYes
Caller Exit from VoicemailNoYesYesYes
Voicemail to Email DeliveryNoYesYesYes
Voicemail Storage Capacity (Default)

2 Hours
/ System

1000 Msgs
/ Mailbox

1000 Msgs
/ Mailbox
1000 Msgs
/ Mailbox
Voicemail Storage ExpansionNoYesYesYes
     
Auto Attendant & AutomationX16QBXBLUE CloudCloud Burst
Auto Attendant Menus2100100100
Auto Attendant Greetings (Day, Night, etc.)4100100100
Auto Attendant Extension DialingYesYesYesYes
Auto Attendant Single Digit Dialing0 and 7 only0 through 90 through 90 through 9
Auto Attendant Transfer to Groups & QueuesNoYesYesYes
Auto Attendant Dial by Name DirectoryNoYesYesYes
Ring GroupsNoYesYesYes
Call QueuesNo100100100
Queue Group CascadingNoYesYesYes
Queued Auto Call Back Function

No

NoNoNo
Queued Place In Line AnnouncementNoYesYesYes
Queued Time to Answer AnnouncementNoYesYesYes
Call From Queue Agent AnnouncementNoYesYesYes
Call Queue Agent Logon / LogoffNoYesYesYes
Per-Queue Announcement to CallerNoYesYesYes
Queue Status Monitoring (Dashboard in Admin)NoNoNoNo

1 Custom Pricing Available for Larger System Capacities.   * Additional Hardware and/or Software may be required.   Contact XBLUE Sales if you have questions.