Compare XBLUE Phone Systems
Digital On-Site System
Server for 4 to 16 Phones
Use Standard Landlines
or XBLUE VoIP Lines
View System Description
VoIP On-Site System
Server for 4 to 60 Phones
Use Standard Landlines
or XBLUE VoIP Lines
View System Description
VoIP On-Site System
Server for 4 to 100+ Phones
Use Standard Landlines
or XBLUE VoIP Lines
View System Description
Cloud System for
3 to 60 Users / Phones
Every User has a
Dedicated XBLUE VoIP Line
View System Description
Cloud PBX System for
Up to 60 Phones
Phones Share
XBLUE VoIP Lines
View System Description
Detailed Side by Side Comparison
| System Capacities & Specifications | X16 | X16e | QB | XBLUE Cloud | Cloud Burst |
| Technology (VoIP is SIP V2) | Digital | VoIP Hybrid | VoIP Hybrid | Cloud VoIP | Cloud VoIP |
| Internet Required for External Voice Telephone Calls | No | No | No | Yes | Yes |
| Standard Analog Telephone Line Compatible | Yes | Yes | Yes | No | No |
| Maximum Capacity Phones / Extensions | 16 | 601 | 2001 | 401 | 401 |
| Maximum Capacity Telephone Lines | 6* | 21 | 124* | N/A | 100 |
| Total Standard Analog Telephone Lines (POTS) | 6* | 6 | 24* | None | None |
| Total VoIP Telephone Lines / Channels | 6* | 15 | 100* | 60* | 60* |
| Maximum XBLUE Phone Extensions | 16 | 601 | 2001 | 401 | 401 |
| Maximum Analog Phones (Conference, FAX Machines, Etc.) | 0 | 60* | 24* | 24* | 24* |
| Incoming Fax to Email Delivery (Single Email Address per Fax Number/Line) | No | Yes | Yes | Yes* | Yes* |
| Flexible Extension Numbers | Fixed | 2 – 7 Digits | 2 – 7 Digits | 2 – 7 Digits | 2 – 7 Digits |
| Music On Hold – Built-In Default | Yes | Yes | Yes | Yes | Yes |
| Music / Announcements On Hold – File Upload | No | Yes | Yes | Yes | Yes |
| Music / Announcements On – Player Interface | Yes* | No | No | No | No |
| External Paging System Support | Yes | Yes | Yes | Yes* | Yes* |
| Remote Admin (Port Forwarding Required) | No | Yes | Yes | N/A | N/A |
| Direct Inward System Access | No | Yes | Yes | Yes | Yes |
| Cable Type for System Phones | Cat 3 | Cat 5, 5e or 6 | Cat 5, 5e or 6 | Cat 5, 5e or 6 | Cat 5, 5e or 6 |
| Connector Type for System Phones | RJ11 | RJ45 | RJ45 | RJ45 | RJ45 |
| Phone / Extension Features | X16 | X16e | QB | XBLUE Cloud | Cloud Burst |
| Integrated System Phone Models | X16 Digital | IP9g | IP9g | IP9g | IP9g |
| Cordless Phones (Integrated VoIP/SIP) | No | Yes | Yes | Yes | Yes |
| 3rd Party IP Phone Compatibility (See XBLUE Qualification List) | No | Yes | Yes | Yes | Yes |
| User Programmable Buttons (X16 Digital & IP9g) | 12 | 30 6 per page | 30 6 per page | 30 6 per page | 30 6 per page |
| Back-lit Display / LCD (X16 Digital & IP9g) | Yes | Yes | Yes | Yes | Yes |
| Built-In Headset Jack (X16 Digital & IP9g) | 3.5 mm | RJ-9 | RJ-9 | RJ-9 | RJ-9 |
| Electronic Headset Control (X16 Digital & IP9g) | No | RJ-9 | Yes | Yes | Yes |
| Bluetooth Headsets / USB Dongle | No | Yes – IP9g | Yes – IP9g | Yes – IP9g | Yes – IP9g |
| Wall Mountable (X16 Digital & IP9g) | Yes Built In | Yes Kit Required | Yes Kit Required | Yes Kit Required | Yes Kit Required |
| Remote System Phones – Fully Functional | No | Yes* | Yes** | Yes | Yes |
| Mobile / Remote Extension Integration | No | Yes | Yes** | Yes | Yes |
| Softphone App (iPhone, Android & Desktop Computer) | No | No | No | Yes | Yes |
| User & System Features | X16 | X16e | QB | XBLUE Cloud | Cloud Burst |
| Call Forward to Remote Numbers (Cell, Home & Other Phone Numbers) | Yes | Yes | Yes | Yes | Yes |
| Call Transfer to Remote Numbers (Cell, Home & Other Phone Numbers) | No | Yes | Yes | Yes | Yes |
| Paging – Internal Page Groups | All Call Only | Yes | Yes | Yes | Yes |
| Paging – Multi-Cast (Page Multiple Groups Simultaneously) | No | Yes | Yes | Yes | Yes |
| Interface for External Paging* | Yes | Yes | Yes | Yes | Yes |
| Call Announce w/ Hands Free Reply | Yes | Yes | Yes | Yes | Yes |
| Telephone Programming (Menu Driven) | Yes | Yes | Yes | Yes | Yes |
| Conference Call – 3 party on XBLUE phones | Yes | Yes | Yes | Yes | Yes |
| Conference Rooms – Password Protected | No | Yes | Yes | Yes | Yes |
| Conference Rooms – Participant Status & Control | No | Yes | No | No | No |
| Call Park Locations | 0 | 100 | 100 | 100 | 100 |
| Telephone Line Appearance | Yes | No | No | No | No |
| Call Logs | No | Yes – IP9g | Yes – IP9g | Yes – IP9g | Yes – IP9g |
| Caller ID | Yes | yes | Yes | Yes | Yes |
| Caller ID Logs | Yes | yes | Yes | Yes | Yes |
| System Call Logs (SMDR / CDR) | No | yes | Yes | Yes | Yes |
| Speed Dial Capacity (Dial Codes) | 12 Per Phone | 2000 Per System | 512 Per System | 512 Per System | 512 Per System |
| Phone Book Capacity (Name / Number Look Up) | 50 Per Phone | 500 Per IP9g | 500 Per IP9g | 500 Per IP9g | 500 Per IP9g |
| LDAP Server Contacts | NA | No | 1000 Per IP9g | 1000 Per IP9g | 1000 Per IP9g |
| Call Forward No Answer | Yes | Yes | Yes | Yes | Yes |
| Call Forward Busy | No | Yes | Yes | Yes | Yes |
| Call Forward All Calls | No | Yes | Yes | Yes | Yes |
| Call Forward (Follow Me / Cascading) | No | Yes | No | No | No |
| Call Transfer | Yes | Yes | Yes | Yes | Yes |
| Call Pickup | Yes | Yes | Yes | Yes | Yes |
| Call Record Per Call | Yes | Yes | Yes | Yes | Yes |
| Call Record All Calls | No | Yes | Yes | Yes | Yes |
| Call Record – External Storage | No | Yes | Yes | No | No |
| Call Record – Storage Expansion | No | Yes | Yes | Yes | Yes |
| Voice Mail Features | X16 | X16e | QB | XBLUE Cloud | Cloud Burst |
| Voicemail Boxes (One per Installed Phone) | Yes | Yes | Yes | Yes | Yes |
| Virtual Voice Mailboxes (No Phone Required) | No | Yes | Yes | Yes* | Yes* |
| Direct Transfer to Voicemail Boxes | Yes | Yes | Yes | Yes | Yes |
| Caller Exit from Voicemail | No | Yes | Yes | Yes | Yes |
| Voicemail to Email Delivery | No | Yes | Yes | Yes | Yes |
| Voicemail Storage Capacity (Default) | 2 Hours | 100 Hours / System | 1000 Msgs | 1000 Msgs / Mailbox | 1000 Msgs / Mailbox |
| Voicemail Storage Expansion | No | Yes | Yes | Yes | Yes |
| Auto Attendant & Automation | X16 | X16e | QB | XBLUE Cloud | Cloud Burst |
| Auto Attendant Menus | 2 | 100 | 100 | 100 | 100 |
| Auto Attendant Greetings (Day, Night, etc.) | 4 | 100 | 100 | 100 | 100 |
| Auto Attendant Extension Dialing | Yes | Yes | Yes | Yes | Yes |
| Auto Attendant Single Digit Dialing | 0 and 7 only | 0 through 9 | 0 through 9 | 0 through 9 | 0 through 9 |
| Auto Attendant Transfer to Groups & Queues | No | Yes | Yes | Yes | Yes |
| Auto Attendant Dial by Name Directory | No | Yes | Yes | Yes | Yes |
| Ring Groups | No | Yes | Yes | Yes | Yes |
| Call Queues | No | 100 | 100 | 100 | 100 |
| Queue Group Cascading | No | Yes | Yes | Yes | Yes |
| Queued Auto Call Back Function | No | Yes | No | No | No |
| Queued Place In Line Announcement | No | Yes | Yes | Yes | Yes |
| Queued Time to Answer Announcement | No | Yes | Yes | Yes | Yes |
| Call From Queue Agent Announcement | No | Yes | Yes | Yes | Yes |
| Call Queue Agent Logon / Logoff | No | Yes | Yes | Yes | Yes |
| Per-Queue Announcement to Caller | No | Yes | Yes | Yes | Yes |
| Queue Status Monitoring (Dashboard in Admin) | No | Yes | No | No | No |
1 Custom Pricing Available for Larger System Capacities. * Additional Hardware and/or Software may be required. Contact XBLUE Sales if you have questions.
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