XBLUE CLOUD Trans

Cloud Phone Systems

•  All Inclusive Pricing w/ No Hidden Fees   • Eliminates Telephone Company Lines

• Unlimited Local & Long Distance Calls*   • Keep Your Phone Number

 

XBLUE Cloud Phone Systems use standardized VoIP (Voice over IP) technology to connect your business communications to the cloud which enables you to make the most of your internet bandwidth.  With XBLUE Cloud you eliminate on-premise PBX phone system equipment and separate telephone company lines or trunks.   Each XBLUE Cloud business phone system is powered by a dedicated XBLUE IP PBX which is fully maintained and professionally managed by XBLUE technicians.     

We Professionally Manage Your Business Phone System for the Lifetime of Your XBLUE Cloud Account!

Money Back Guarantee – No Questions Asked

If we can not make your XBLUE Cloud system operate the way you expect in the first 30 days
from activation we will give you a complete refund.

All Inclusive Features – You Get the Entire Advanced Suite of Features

Automated Attendant  –  Cell Phone Integration  –  Voicemail to Email Delivery  –  Ring Groups / Department Ringing

 Remote System Phones / Extensions  –  Audio Meetings  –  Conference Call Rooms

Call Record On Demand & All Calls  –  Call Queuing for Incoming Calls with Place In Line & Time to Answer Announcements

Unlimited Local & Long Distance Calling*Auto Attendant
Keep Your Phone Numbers – Free Number PortingAuto Attendant Announcements: 100
Minimum Capacity Phones / Extensions: 3Auto Attendant Menus: 100
Maximum Capacity Phones / Extensions: 200Auto Attendant Greetings (Day, Night, etc.)
Cell Phone Extensions – Softphone IntegrationAuto Attendant Extension Dialing
Private Voicemail Boxes for Every UserAuto Attendant Transfer to Cell Phones (Ext. Numbers)
Virtual Voice Mailboxes (No User Required): 4Auto Attendant Single Digit Dialing
Voicemail Boxes (One per Installed Phone)Auto Attendant Transfer to Groups
Direct Transfer to Voicemail BoxesAuto Attendant Dial by Name Directory
Caller Exit from VoicemailAudio Meetings (rooms)
Voicemail Storage per Mailbox: 1000 MessagesPer Phone & System Call Logs (SMDR / CDR)
Voicemail to Email DeliveryCall Record – On-Demand & All Calls
Ring Groups – Department RingingCall Record – Storage: 10K Minutes
Remote System Phones / Extension (Fully Functional)Call Queuing for Incoming Calls
Cordless Phones OptionsQueue Group Cascading
Cordless VoIP / SIP Phone CompatibleCall From Queue Agent Announcement
Flexible Extension NumbersCall Queue Agent Logon / Logoff
Music On Hold – Built-In DefaultPer-Queue Announcement to Caller
Music / Announcements On Hold – File UploadQueued Place In Line Announcement
External Paging System SupportCaller ID
Call Forward to Remote Numbers (Cell, Home Etc.)Caller ID Log
Call Transfer to Remote Numbers (Cell, Home Etc.)Speed Dial Capacity (Dial Codes)
Paging – Internal GroupsPhone Book Capacity (Name / Number Look Up)
Paging – Group MembersLDAP Server Contacts
Paging – External* (Uses Line or Extension Port)Call Forward
Call Announce w/ Hands Free ReplyCall Transfer
Telephone Programming (Menu Driven)Call Pickup
Call Park LocationsDirect Inward System Access

Boost Your Flexibility, Customer Service & Productivity

Stay Connected & Engaged when You Are Out of the Office:  For mobile users any cell phone can be a fully independent system extension. In addition, the user’s desk phone and cell phone extension can be programmed to be the exact same extension which means incoming calls will ring both phones at the same time. Mobile workers are now just an intercom call away as you actually can call one extension number to reach a mobile user regardless if they are in or out of the office. Mobile users can also make phone calls through the system as if they are in the office. 

Multiple Locations – One System:  System users can be located at their home offices or at branch offices. Their phones will operate exactly the same as system phones located at the main office.  Any employee can easily make a call to a co-worker by pressing the co-worker’s button on their phone or by dialing the extension numbers.  Main office and remote employees can answer incoming calls, make outgoing calls and use the system’s features in exactly the same manner.

Automate Incoming Calls:  Incoming Call Automation starts with the XBLUE Cloud Automated Attendant / IVR where callers can select from an audio menu or dial an extension number or other system destination. You can fully customize menu choices and announcements for your business, and include a Dial By Name directory to streamline access to individual system users. Even access to Conference Calls is simplified by enabling callers to select Conference Call Rooms.

Enhanced Incoming Call Coverage:  Incoming calls may be routed to Ring Groups or Call Queues. Ring Groups simultaneously alert multiple employees of unique types of incoming calls. Call Queues may be setup to automatically place calls “on hold” and play custom announcements to inform callers of their approximate wait time or place in line. 

Improve Your Customer Service:  Phone call audio and data recording may be captured and saved. Set up audio recording for all calls, or each system user may record calls on a per call basis. Incoming and outgoing call data are captured enabling custom system usage reports to be generated. Details like call date, duration, number called and Caller ID data are all available.

Service Details, Duration, Terms of Use

Overall Use of XBLUE Cloud:  The system and services are designed for typical person to person business calls. It is not intended for high traffics applications. Contact us for more information about high traffic restrictions.

Technology:  XBLUE Cloud is based upon standardized VoIP & SIP technology that requires Internet access. The availability of service is dependent on your existing Internet service.

Service Location:  Service location must be located in the contiguous 48 United States. This may exclude locations in Alaska, Hawaii and Canada.  Contact us for more information. 

Unlimited Calling:  Available in the continental U.S. & Canada, reasonable and acceptable use policies apply*. 

Two-Year Commitment:  XBLUE Cloud Annual Plans with phones that are provide by XBLUE at no charge require a two-year service commitment from date of order.  Early termination fees apply. 

Included Services:  One local phone number for each system user, Caller ID, incoming call Rollover (hunting) and automatic Fail-Safe Forwarding to a phone number you specify in the event of a network, Internet or power failure.

Keep Your Phone Number (Porting):  You can add existing or new telephone numbers to your service.  Number Porting service is included for up to the quantity of users in your system.  

FAX Option:  FAX transmission on this service includes fax to email.  An optional analog fax machine adapter is available.  For high volume fax requirements we suggest use of an electronic fax service or a standard analog telephone line.  

Toll Free Service Option:  You can add a toll free number to your service.  We will provide a new phone number or you can port your existing toll free number to XBLUE Cloud. 

* Please review the complete:  XBLUE Cloud Service Terms of Use.