XBLUE Cloud Phone Systems use standardized VoIP (Voice over IP) technology to connect your business communications to the cloud which enables you to make the most of your internet bandwidth.
With XBLUE Cloud you eliminate on-premise PBX phone system equipment and separate telephone company lines or trunks. Each XBLUE Cloud business phone system is powered by a dedicated XBLUE IP PBX which is fully maintained and professionally managed by XBLUE technicians.
You Get the Entire Advanced Suite of Features
Includes Automated Attendant, Cell Phone Integration, Voicemail to Email Delivery, Remote System Phones / Extensions, Audio Meetings / Conference Call Rooms, Call Queuing for Incoming Calls with Place In Line & Time to Answer Announcements and much more.
Stay Connected & Engaged when You Are Out of the Office: For mobile users any cell phone can be a fully independent system extension. In addition, the user’s desk phone and cell phone extension can be programmed to be the exact same extension which means incoming calls will ring both phones at the same time. Mobile workers are now just an intercom call away as you actually can call one extension number to reach a mobile user regardless if they are in or out of the office. Mobile users can also make phone calls through the system as if they are in the office.
Multiple Locations – One System: System users can be located at their home offices or at branch offices. Their phones will operate exactly the same as system phones located at the main office. Any employee can easily make a call to a co-worker by pressing the co-worker’s button on their phone or by dialing the extension numbers. Main office and remote employees can answer incoming calls, make outgoing calls and use the system’s features in exactly the same manner.
Automate Incoming Calls: Incoming Call Automation starts with the XBLUE Cloud Automated Attendant / IVR where callers can select from an audio menu or dial an extension number or other system destination. You can fully customize menu choices and announcements for your business, and include a Dial By Name directory to streamline access to individual system users. Even access to Conference Calls is simplified by enabling callers to select Conference Call Rooms.
Enhanced Incoming Call Coverage: Incoming calls may be routed to Ring Groups or Call Queues. Ring Groups simultaneously alert multiple employees of unique types of incoming calls. Call Queues may be setup to automatically place calls “on hold” and play custom announcements to inform callers of their approximate wait time or place in line.
Improve Your Customer Service: Phone call audio and data recording may be captured and saved. Set up audio recording for all calls, or each system user may record calls on a per call basis. Incoming and outgoing call data are captured enabling custom system usage reports to be generated. Details like call date, duration, number called and Caller ID data are all available.
Overall Use of XBLUE Cloud: The system and services are designed for typical person to person business calls. It is not intended for high traffics applications. Contact us for more information about high traffic restrictions.
Technology: XBLUE Cloud is based upon standardized VoIP & SIP technology that requires Internet access. The availability of service is dependent on your existing Internet service.
Service Location: Service location must be located in the contiguous 48 United States. This may exclude locations in Alaska, Hawaii and Canada. Contact us for more information.
Unlimited Calling: Available in the continental U.S. & Canada, reasonable and acceptable use policies apply*.
Two-Year Commitment: XBLUE Cloud Annual Plans with phones that are provide by XBLUE at no charge require a two-year service commitment from date of order. Early termination fees apply.
Included Services: One local phone number for each system user, Caller ID, incoming call Rollover (hunting) and automatic Fail-Safe Forwarding to a phone number you specify in the event of a network, Internet or power failure.
Keep Your Phone Number (Porting): You can add existing or new telephone numbers to your service. Number Porting service is included for up to the quantity of users in your system.
FAX Option: FAX transmission on this service includes fax to email. An optional analog fax machine adapter is available. For high volume fax requirements we suggest use of an electronic fax service or a standard analog telephone line.
Toll Free Service Option: You can add a toll free number to your service. We will provide a new phone number or you can port your existing toll free number to XBLUE Cloud.