XBLUE CLOUD Trans

Cloud Phone Systems

•  All Inclusive Pricing w/ No Hidden Fees   • Eliminates Telephone Company Lines

• Unlimited Local & Long Distance Calls*   • Keep Your Phone Number

 

XBLUE Cloud Phone Systems use standardized VoIP (Voice over IP) technology to connect your business communications to the cloud which enables you to make the most of your internet bandwidth.  With XBLUE Cloud you eliminate on-premise PBX phone system equipment and separate telephone company lines or trunks.   Each XBLUE Cloud business phone system is powered by a dedicated XBLUE IP PBX which is fully maintained and professionally managed by XBLUE technicians.     

We Professionally Manage Your Business Phone System for the Lifetime of Your XBLUE Cloud Account!

Money Back Guarantee – No Questions Asked
If we can not make your XBLUE Cloud system operate the way you expect in the first 30 days from activation we will give you a complete refund.
All Inclusive Features – No Add On Fees or Licensing

You get the entire advanced suite of feature. Every system includes Unlimited Local & Long Distance Calling*, Cell Phone Extensions, Voicemail to Email Delivery, Ring Groups / Department Ringing, Remote System Phones / Extensions and Auto Attendant.

In addition, advanced features are included: Audio Meetings – Conference Call Rooms, Call Record On Demand & All Calls, Call Queuing for Incoming Calls with Place In Line and Time to Answer Announcements, Advanced Auto Attendant with Transfer to Cell Phones.

Boost Your Flexibility, Customer Service & Productivity

Stay Connected & Engaged when You Are Out of the Office:  For mobile users any cell phone can be a fully independent system extension. In addition, the user’s desk phone and cell phone extension can be programmed to be the exact same extension which means incoming calls will ring both phones at the same time. Mobile workers are now just an intercom call away as you actually can call one extension number to reach a mobile user regardless if they are in or out of the office. Mobile users can also make phone calls through the system as if they are in the office. 

Multiple Locations – One System:  System users can be located at their home offices or at branch offices. Their phones will operate exactly the same as system phones located at the main office.  Any employee can easily make a call to a co-worker by pressing the co-worker’s button on their phone or by dialing the extension numbers.  Main office and remote employees can answer incoming calls, make outgoing calls and use the system’s features in exactly the same manner.

Automate Incoming CallsIncoming Call Automation starts with the XBLUE Cloud Automated Attendant / IVR where callers can select from an audio menu or dial an extension number or other system destination. You can fully customize menu choices and announcements for your business, and include a Dial By Name directory to streamline access to individual system users. Even access to Conference Calls is simplified by enabling callers to select Conference Call Rooms.

Enhanced Incoming Call Coverage:  Incoming calls may be routed to Ring Groups or Call Queues. Ring Groups simultaneously alert multiple employees of unique types of incoming calls. Call Queues may be setup to automatically place calls “on hold” and play custom announcements to inform callers of their approximate wait time or place in line. 

Improve Your Customer Service:  Phone call audio and data recording may be captured and saved. Set up audio recording for all calls, or each system user may record calls on a per call basis. Incoming and outgoing call data are captured enabling custom system usage reports to be generated. Details like call date, duration, number called and Caller ID data are all available.

How it Works – Steps to the Best Phone System You’ve Ever Had​

  • You order the best service plan for your business and purchase your phones. 
  • We set up a unique Cloud-Based IP PBX for your business. 
  • We pre-program the phones and ship them to you.
  • You plug the phones into your data network and give them Internet access.
  • The phones automatically connect to your XBLUE Cloud IP PBX.
  • You tell us how you want the system to operate. 
  • We custom program the system for you. 

Service Details

Overall Use of XBLUE Cloud:  The system and services are designed for typical person to person business calls. It is not intended for high traffics applications. Contact us for more information about high traffic restrictions.

Technology: XBLUE Cloud is based upon standardized VoIP & SIP technology that requires Internet access. The availability of service is dependent on your existing Internet service.

Service Location: Service location must be located in the contiguous 48 United States. This may exclude locations in Alaska, Hawaii and Canada.  Contact us for more information. 

*Unlimited Calling:  Available in the continental U.S. & Canada, reasonable and acceptable use policies apply. 

Service Duration

One-Year Commitment:  Standard, XBLUE Cloud monthly and annual plans require a one-year service commitment from date of order.  Early termination fees may apply. 

Two-Year Commitment:  XBLUE Cloud free or discounted phone  promotions require a two-year service commitment from date of order.  Early termination fees may apply. 

Included & Optional Services

Included Services:  One local phone number for each system user, Caller ID, incoming call Rollover (hunting) and automatic Fail-Safe Forwarding to a phone number you specify in the event of a network, Internet or power failure.

Keep Your Phone Number (Porting):  You can add existing or new telephone numbers to your service.  Number Porting service is included for up to the quantity of users in your system.  

FAX Option:  FAX transmission on this service is limited to documents with up to 5 pages.  If larger documents need to be faxed we suggest use of an electronic fax service or a standard analog telephone line.  View Details

Toll Free Number Option: You can add a toll free number to your service.  We will provide a new phone number or you can port your existing toll free number to XBLUE Cloud. View Details

XBLUE Cloud Features

Unlimited Local & Long Distance Calling*
Keep Your Phone Numbers – Free Number Porting
Minimum Capacity Phones / Extensions: 3
Maximum Capacity Phones / Extensions: 200
Cell Phone Extensions – Softphone Integration
Private Voicemail Boxes for Every User
Virtual Voice Mailboxes (No User Required): 4
Voicemail Boxes (One per Installed Phone)
Direct Transfer to Voicemail Boxes
Caller Exit from Voicemail
Voicemail Storage per Mailbox: 1000 Messages
Voicemail to Email Delivery
Ring Groups – Department Ringing
Remote System Phones / Extension (Fully Functional)
Cordless Phones Options
Cordless VoIP / SIP Phone Compatible
Flexible Extension Numbers
Music On Hold – Built-In Default
Music / Announcements On Hold – File Upload
External Paging System Support
Call Forward to Remote Numbers (Cell, Home Etc.)
Call Transfer to Remote Numbers (Cell, Home Etc.)
Paging – Internal Groups
Paging – Group Members
Paging – External* (Uses Line or Extension Port)
Call Announce w/ Hands Free Reply
Telephone Programming (Menu Driven)
Call Park Locations
Auto Attendant
Auto Attendant Announcements: 100
Auto Attendant Menus: 100
Auto Attendant Greetings (Day, Night, etc.)
Auto Attendant Extension Dialing
Auto Attendant Transfer to Cell Phones (Ext. Numbers)
Auto Attendant Single Digit Dialing
Auto Attendant Transfer to Groups
Auto Attendant Dial by Name Directory
Audio Meetings (rooms)
Per Phone & System Call Logs (SMDR / CDR)
Call Record – On-Demand & All Calls
Call Record – Storage: 10K Minutes
Call Queuing for Incoming Calls
Queue Group Cascading
Call From Queue Agent Announcement
Call Queue Agent Logon / Logoff
Per-Queue Announcement to Caller
Queued Place In Line Announcement
Caller ID
Caller ID Log
Speed Dial Capacity (Dial Codes)
Phone Book Capacity (Name / Number Look Up)
LDAP Server Contacts
Call Forward
Call Transfer
Call Pickup
Direct Inward System Access