Social Promotion – No Per User Fee Movement

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Social Promotion – No Per User Fee Movement

Friends Don’t Let Friends

Pay Costly Per User Fees

One Month Free Tech Support When You Share The No Per User Fee Movement With Your Friends!

Posting Requirements
This incentive will only be honored if you share the exact post mentioned below.

1… Decide which of your social pages you’d like to spread the word about XBLUE’s No Per User Fee Movement.

2… Share the post to ONE of your social channels and as long as you leave the post visible & public on your page during the month of the free service, you will not be charged.

3… If you decide to cancel your service after the one month trial, please send us an email and we will terminate the agreement and you will not be billed. 

4… That’s it! Once you’ve shared the post, XBLUE will receive a notification and you will receive an email confirmation that your month of free service has been activated.

Choose One Of These Channels:

Click on your choice to post the special message

Customer Support Is Our Number One Priority!

posted in: Support | 0

We are in business for one reason.
To serve you… our customers.

At XBLUE, we have built the best value-priced small business phone systems on the market. Positive proof of that is the best retailers in the nation carry our products and offer them to you at the best prices.

We stand behind our products with a full one-year warranty. And we take care of our customers better than any other telephone system manufacturer.

We’re Customers Too…  

Don’t you hate it when companies have websites that make it impossible to actually find a phone number to call?   So do we!

And isn’t it maddening when you actually do find a phone number and call it, only to filter into an automated attendant queue that goes nowhere?

Or worse yet, you get all the way through several minutes of prompts and entered all of your personal information requested, only to find out they can’t actually help you? Or you get disconnected?   So do we!

The XBLUE Difference:  

At XBLUE, we actually WANT our customers to call us. Or email us.  We are here to make your XBLUE experience extremely AWESOME!

Rest assured, whether you have questions about which phone system you should buy, or need help installing or programming it, we are here. Live, and in America.

Visit Online Support  |  Send Us a Message & Request a Call Back 

X25 & X50 Config – Wizard WAN Settings

posted in: Programming, Support, X25, X50, X50XL | 0

Web Configuration (Programming) on X25 X50 X50XL

Your XBLUE Hybrid-IP Server is administered using a web-browser. The Wizard WAN Settings page is an easy access page to set the Wide Area Network settings of your XBLUE Hybrid-IP Server.

Device Info – Summary

Device Info

Software Version – current software in use on the server

Bootloader (CFE) Version – Common Firmware Environment (low-level language) in use

Wireless Driver Version – WIFI adapter version number

Serial Number – The serial number of this server software platform (this is required in “XL” upgrades)

MAC Address – Media Access Control number assignment of the device at time of manufacture

System Up Time – the length of time since last cold start

LAN Info

LAN IP Address – current assigned Local Area Network IP Address (regardless of DHCP or Static Assignment)

Subnet Mask – current mask for the subnet; a filter through which all traffic not isolated to this subnet is passed to the next hierarchical subnet

WLAN SSID (Primary) – there are four WIFI segments available the Primary segment is listed here

WAN Info

WAN IP Address – current assigned IP Address on the Wide Area Network port

Default Gateway – The gateway address through which connection to the next hierarchical subnet is routed (most often the Internet gateway)

Primary DNS – First referenced Domain Name Server

Secondary DNS – Second referenced Domain Name Server

IGMP – Internet Group Management Protocol status

Firewall – FW status

Connection Status – connected/disconnacted

Date/Time

Server current date and time displayed

Device Info-Summary


 

Related Features

Features Affected by this data

Related Programming

Other related pages

X25 & X50 SIP Trunk Field Definitions & SIP Packet Map

Voice/Trunk/IP Trunk Data Fields

Scope

This document defines the data fields that are output as part of SIP Trunk packets and maps the data fields of the SIP Trunk programming screen to the packet components required. The examples given illustrate the data packet content using Wireshark packet screens and color-coded orientation of data in the packets to the corresponding data field in the XBLUE Server interface.

IP Trunk Page

Use the Voice/Trunk/IP Trunk page to input all information specific to the SIP Trunk provider requirements.

Phone Number

Phone Number is the Authenticated Telephone Number or Registration Extension

Auth ID & Auth Password

Authorization credentials for this registration (AKA Username & Secret)

SIP Proxy, Outbound Proxy, Registrar Server, Outbound Registrar Server (and Ports)

All Proxy and Server settings must match the requirement of the provider. See the info below categorized under Packet Map…

Register Expires

The time interval used to signal the Registrar Server and keep the connection current. (Registration Timeout)

Outgoing Caller ID

This data will be P-Asserted-Identity and seen at called phones with CID capability unless the service provider setting takes precedence.

Registration

Yes or No statement, is the account a registration type account?

Support E.164

E.164 is format… if Yes a “+” character will be added to the user information

VOIP Ports (formerly Support DID)

This is the number of concurrent calls that can take placed based on the subscription. Setting this dictates the number of VoIP Ports to allocate to this registration. In this case all 12 ports are usable for this provider only. (Only unused ports are available for other providers.)

Incoming Caller ID Priority

Since carriers and providers are so widely varied, the data received affects the display of caller information. Use this setting to adjust the priority of incoming traffic Caller ID data. The pull-down allows you to select the priority from the fields available in SIP packets: RPID (Remote Party ID), PID (P-Asserted ID), From (From header)

Call Forward

This is a temporary destination. E.g. if you want to forward all calls to a cell phone enter that number in the box. All calls into this registration will be redirected to that number. No other programming will be affected. Delete the contents of the box to return to normally programmed ringing destinations (in the system programming)

Local Port Local SIP Port for IP Trunk

This is the specified local port to be used for SIP Trunks

Local RTP Port for IP Trunks

This is the Base Port (first in the range) that will be used for Real Time Protocol IP traffic

End Dial

In some cases dialing a pound (#) is desired to enunciate the dialing is finished and the user wants the call routed at that time rather than wait for the Interdigit Timeout. (”Dial” display prompt can also be used.)

Interdigit Timeout

Generally the Server is unaware of connected call status. Interdigit Timeout is used to deduce the moment at which a dialed call is complete. After this timeout, SMDR and Call Log will be recorded.

Pause Time

Length of time to insert when a “P” or “p” is encountered in Call Routing

Session Timeout

The time interval used to determine if the call is connected

RPort

A NAT setting to assist SIP packets traverse the network when the XBLUE server is installed behind another router

Voice/Trunk/IP Trunk

Voice-IP-Trunk-page


 

Rules of Proxy/Servers programming:

  1. The data field “SIP Proxy” MUST contain data
  2. SIP Proxy is the SIP Trunk service provider URL or IP Address. (cannot be empty)
  3. The data fields “Outbound Proxy”, “Register Server” and “Outbound Registrar” can be empty
  4. When “Outbound Proxy”, “Register Server” and “Outbound Registrar” are empty the required data will be auto-filled with the data input into “SIP Proxy”.

IPTrunk Proxy


 

Packet Map: Phone Number, Registrar Server, Outbound Registrar, Register Expires

  • “Phone Number” is used in registration and part of the SIP packet user information “From”, “To” and “Contact” headers.
  • “Register Server” and its “Port” are used in the host part of the “Register URI”, “From” and “To” headers.
  • “Outbound Registrar” and its “Port” are used as the destination address of the Register packet.
  • “Register Expires” is used in the “Expires” header.

IPTrunk PhoneNumber Registrar Expires


 

Packet Map: Auth ID, Auth Password

IPTrunk Prox AuthIDy


 

Packet Map: Phone Number, SIP Proxy & Port, Outbound Proxy & Port, Outgoing Caller ID

  • For an outgoing INVITE packets, “Phone Number” is used in the user information in the “From” and “Contact” headers
  • “SIP Proxy” and its “Port” are used in the host part of the Request URI, “From”, “Contact” and “P-AssertedIdentity” headers.
  • “Outbound Proxy” and its “Port” are used in the destination address of the INVITE package.
  • “Outgoing Caller ID” is used in the user information of the “P-Asserted-Identity” header.

IPTrunk SIP Proxy OutboundProxy


 

Packet Map: Support E.164

When “Support E.164” is enabled, a “+” symbol will be added to the front of the user information of the Request URI and to the “To” headers for outgoing INVITE packets.

IPTrunk SupportE.164


 

Packet Map: Call Forward

When the “Call Forward” field has a number (destination), the number will be used in the user part of the “Contact” header of 302 Response to this INVITE for an incoming INVITE packet.

IPTrunk CallForward


 

Voice/Trunk/DID Table

Packet Map: Outgoing Call ID, Display Name

The DID Table is a directional designation for inbound traffic. Matched number are routed to the input destination for Day and Night modes. However the DID Table influences outbound traffic as well:

  1. Outgoing calls:
    If a DID entry is matched the IP Trunk INVITE packet “Phone Number” field of this IP Trunk channel will be used in the user part of the “From” and “Contact” headers.
  2. The DID Table “Display Name” field of the DID entry will be used in the Display Name part of the “From” and “P-Asserted-Identity” headers.
  3. If a DID entry is matched the “Outgoing Call ID” field of the DID entry will be used in the user part of the “P-Asserted-Identity” header.
  4. If the “Outgoing Call ID” field of DID Table entry is empty the “DID Number” field will be used in the user part of the “P-Asserted-Identity” header.

NOTE: The “Outgoing Caller ID” field of the IP Trunk channel will NEVER be used when when the outgoing call is initiated by an extension listed as a Destination for incoming calls.

Voice/Trunk/IP Trunk

IPTrunk (DID-IP Trunk page)

Voice/Trunk/DID Table

DID-Table+Packets

X25 & X50 Config – Device Info – Summary

posted in: Programming, Support, X25, X50, X50XL | 0

Web Configuration (Programming) on X25 X50 X50XL

Your XBLUE Hybrid-IP Server is administered using a web-browser. The Device Info/Summary page is an overview of the current status of your XBLUE Hybrid-IP Server

Device Info – Summary

Device Info

Software Version – current software in use on the server

Bootloader (CFE) Version – Common Firmware Environment (low-level language) in use

Wireless Driver Version – WIFI adapter version number

Serial Number – The serial number of this server software platform (this is required in “XL” upgrades)

MAC Address – Media Access Control number assignment of the device at time of manufacture

System Up Time – the length of time since last cold start

LAN Info

LAN IP Address – current assigned Local Area Network IP Address (regardless of DHCP or Static Assignment)

Subnet Mask – current mask for the subnet; a filter through which all traffic not isolated to this subnet is passed to the next hierarchical subnet

WLAN SSID (Primary) – there are four WIFI segments available the Primary segment is listed here

WAN Info

WAN IP Address – current assigned IP Address on the Wide Area Network port

Default Gateway – The gateway address through which connection to the next hierarchical subnet is routed (most often the Internet gateway)

Primary DNS – First referenced Domain Name Server

Secondary DNS – Second referenced Domain Name Server

IGMP – Internet Group Management Protocol status

Firewall – FW status

Connection Status – connected/disconnacted

Date/Time

Server current date and time displayed

Device Info-Summary


 

Related Features

Features Affected by this data

Related Programming

Other related pages