FAQ – XBLUE Cloud System Holiday Setup This FAQ covers the setup process for the XBLUE Cloud Phone System where you will define the range of days you want for a holiday, define the holiday call flow and the voice prompts callers will hear. Contact XBLUE for additional QB system support. Call 866-925-8312 or […]
FAQ – XBLUE QB System Holiday Setup This FAQ covers the setup process for the XBLUE QB Phone System where you will define the range of days you want for a holiday, define the holiday call flow and the voice prompts callers will hear. Contact XBLUE for additional QB system support. Call 866-925-8312 or […]
System Password: #### If your password has been changed or you forgot your password, contact Product Support at 866-925-8312 System Operator Extension: 301 The extension is programmable in System Setup > Mail System > Attendant EXT# See System Set Up – Initial Programming for more information on programming Incoming Ringing Assignment (Auto Attendant Ring Setting): AA Only […]
Question: Can Cisco IP phones be added to an X25 system? Answer: It is difficult to know whether or not any 3rd party IP telephone will work on the X25 or X50. In regard to Cisco IP phones, many are designed to work best on a Cisco Call Manager system. Technically speaking any IP or […]
How to convert a Customized Audio File for use on the QB system Open a browser and access the G711 File Converter at the following address: http://g711.org/ This screen will appear – Leave all the default settings: Output Format Volume Click the Submit button Wait for a few moments for the conversion to complete – then […]
How do I login to my X25 or X50 system? Here is a link to the Quick Start Guide for the X25 and X50 systems: https://xblue.com/installation/x25-x50-x50xl-quick-installation-guide/ Connect an ethernet cable from your computer to the LAN port on the X25 or X50 Server. On your computer, open a web browser. In the browser bar type: […]
Question: What does it mean when my phones show “soft reboot”? Answer: When the X3030 and X4040 phones show “soft reboot” – check your network settings. This is not usually a phone system issue. If the phones register after the reboot and everything works like it did before and after the reboot, you most likely have […]
Social Promotion – No Per User Fee Movement Friends Don’t Let Friends Pay Costly Per User Fees One Month Free Tech Support When You Share The No Per User Fee Movement With Your Friends! Posting RequirementsThis incentive will only be honored if you share the exact post mentioned below. 1… Decide which of your social […]
Web Configuration (Programming) on X25 X50 X50XL Your XBLUE Hybrid-IP Server is administered using a web-browser. The Wizard WAN Settings page is an easy access page to set the Wide Area Network settings of your XBLUE Hybrid-IP Server. Device Info – Summary Device Info Software Version – current software in use on the server Bootloader […]
Voice/Trunk/IP Trunk Data Fields Scope This document defines the data fields that are output as part of SIP Trunk packets and maps the data fields of the SIP Trunk programming screen to the packet components required. The examples given illustrate the data packet content using Wireshark packet screens and color-coded orientation of data in the […]
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