XBLUE Cloud Quick Video Overview

XBLUE Cloud Quick Video Overview https://w2o1d8.p3cdn1.secureserver.net/wp-content/uploads/2019/12/XBLUE-Cloud-Dec-2019.mp4https://vimeo.com/378383945 XBLUE Cloud eliminates on-site phone system server equipment. Which means you have no phone system installation and ongoing maintenance. Telephone company lines are also eliminated and you can keep your business phone numbers. Pricing is all inclusive with no hidden fees and no contract is required.  Call XBLUE  for both […]

5 Reasons Small Businesses Should Consider Hiring Remote Workers

5 Reasons Small Businesses Should Consider Hiring Remote Workers In the last few years, there has been a great deal of attention on hiring new talent to work remotely. In fact, many established companies have gone as far as creating new procedures to allow current employees the option to work a hybrid schedule from home. […]

Is a Pet Friendly Office Right for Your Business?

Is a Pet Friendly Office Right for Your Business? By Samantha Russell Did you know that 49% of Americans said they would switch jobs to be able to bring their dog to work? Thanks to a recent joint study by dogster.com and SimplyHired.com, corporate America is listening to the wants of its’ employees: A pet […]

Improving Tone. Improving Customer Experience.

Improving Tone. Improving Customer Experience. By Amy Skelley and Cendie Stanford Customer service is like good music, you know it when you hear it.   It can be frustrating, as a customer, to spend your precious time calling a company for assistance and then hearing the monotone, robotic voice of a customer service representative that doesn’t […]

3 Reasons Robots Won’t Take Your Job

3 Reasons Robots Won’t Take Your Job By SAMANTHA RUSSELL Artificial Intelligence. What is it and how does it affect you?  At first glance, it may seem like a foreign entity, created by an unknown force or robotic mind. The truth, however, is that artificial intelligence is a human creation, made by and formatted for […]

Speakerphone Snooping

The following excerpt from Larry Steinmetz’s book, “Kansas Sense: Simple Business Wisdom from the Heartland,” illuminates practical and philosophical stories that easily resonate with leaders from all walks of life. Speakerphone Snooping I have a pet peeve, which I call “speakerphone snooping.” This is when someone in the room asks you to make a speakerphone […]

Coaching Your Employees to Success

Coaching Your Employees to Success By SAMANTHA RUSSELL According to the Bureau of Labor Statistics, turnover is highest in industries such as trade and utilities, construction, retail, customer service, hospitality, and service. Whether you’re just starting your own business or you’ve been in business management for years, coaching your employees is a necessary part of […]

Customer Highlight – Joe Seminara

Customer Highlight: Joe Seminara of Freedom Coin LLC By SAMANTHA RUSSELL At XBLUE, providing our customers with excellent products and top of the line customer service is our highest priority. We’re happy when you’re happy. We wouldn’t be where we are without our loyal customers and we feel it’s important to say “thanks.” This month, […]

4 Reasons to Consider X16 By XBLUE

4 Reasons to Consider XBLUE’s X16 Digital Telephone System Bundle Congratulations! You’ve conquered the nitty-gritty task of opening your business and now it’s time to figure out which office phone solution will fit your business needs. You’ve likely been inundated with several options from many phone system providers. So we are hoping the information below […]

Don’t Settle for the Blue Football

The following excerpt from Larry Steinmetz’s book, “Kansas Sense: Simple Business Wisdom from the Heartland,” illuminates practical and philosophical stories that easily resonate with leaders from all walks of life. Don’t Settle for the Blue Football When I was a boy, my friend showed up at a neighborhood football game with a junior-sized, orange football. […]