5 Reasons Small Businesses Should Consider Hiring Remote Workers In the last few years, there has been a great deal of attention on hiring new talent to work remotely. In fact, many established companies have gone as far as creating new procedures to allow current employees the option to work a hybrid schedule from home. […]
Is a Pet Friendly Office Right for Your Business? By Samantha Russell Did you know that 49% of Americans said they would switch jobs to be able to bring their dog to work? Thanks to a recent joint study by dogster.com and SimplyHired.com, corporate America is listening to the wants of its’ employees: A pet […]
Improving Tone. Improving Customer Experience. By Amy Skelley and Cendie Stanford Customer service is like good music, you know it when you hear it. It can be frustrating, as a customer, to spend your precious time calling a company for assistance and then hearing the monotone, robotic voice of a customer service representative that doesn’t […]
3 Reasons Robots Won’t Take Your Job By SAMANTHA RUSSELL Artificial Intelligence. What is it and how does it affect you? At first glance, it may seem like a foreign entity, created by an unknown force or robotic mind. The truth, however, is that artificial intelligence is a human creation, made by and formatted for […]
Coaching Your Employees to Success By SAMANTHA RUSSELL According to the Bureau of Labor Statistics, turnover is highest in industries such as trade and utilities, construction, retail, customer service, hospitality, and service. Whether you’re just starting your own business or you’ve been in business management for years, coaching your employees is a necessary part of […]
Customer Highlight: Joe Seminara of Freedom Coin LLC By SAMANTHA RUSSELL At XBLUE, providing our customers with excellent products and top of the line customer service is our highest priority. We’re happy when you’re happy. We wouldn’t be where we are without our loyal customers and we feel it’s important to say “thanks.” This month, […]
Customer Highlight: Rob Fanning of CVP Productions By SAMANTHA STEINMETZ RUSSELL At XBLUE, providing our customers with excellent products and top of the line customer service is our highest priority. We’re happy when you’re happy. To say thanks, we’d like to shine the light on some of our “regulars” in a new segment highlighting our […]
5 Apps Guaranteed to Boost Productivity By SAMANTHA STEINMETZ RUSSELL Let’s face it. It’s hard to stay focused. Especially when you have a long to-do list and an even longer Facebook feed. But there are ways in which you can boost your productivity through the use of modern technology. We’ve compiled a list of 5 […]
Did you know 49% of Americans said they would switch jobs to be able to bring their dog to work? Thanks to a recent joint study by dogster.com and SimplyHired.com, corporate America is listening to the wants of its’ employees: A pet friendly workplace. Amazon is one of the big pioneers in this field. Walk into […]
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