Direct Transfer to VoiceMail
FAQ –Direct Transfer to Voice Mail Contact XBLUE for additional QB system support. Call 866-925-8312 or Send Us a Message.
Category: FAQ
Recording VoiceMail Greetings
FAQ – Recording VoiceMail Greetings This FAQ gives directions to recording VoiceMail Greetings Contact XBLUE for additional QB system support. Call 866-925-8312 or Send Us a Message.
FAQ – IP9g Headset Compatibility
FAQ – IP9g Headset Compatibility This FAQ lists Headsets that are compatible with the IP9g. Contact XBLUE for additional QB system support. Call 866-925-8312 or Send Us a Message.
FAQ – XBLUE Cloud System Holiday Setup
FAQ – XBLUE Cloud System Holiday Setup This FAQ covers the setup process for the XBLUE Cloud Phone System where you will define the range of days you want for a holiday, define the holiday call flow and the voice prompts callers will hear. Contact XBLUE for additional QB system support. Call 866-925-8312 or […]
FAQ – XBLUE QB System Holiday Setup
FAQ – XBLUE QB System Holiday Setup This FAQ covers the setup process for the XBLUE QB Phone System where you will define the range of days you want for a holiday, define the holiday call flow and the voice prompts callers will hear. Contact XBLUE for additional QB system support. Call 866-925-8312 or […]
FAQ X25 & X50 Systems – Use of Cisco or Other 3rd Party IP Phones
Question: Can Cisco IP phones be added to an X25 system? Answer: It is difficult to know whether or not any 3rd party IP telephone will work on the X25 or X50. In regard to Cisco IP phones, many are designed to work best on a Cisco Call Manager system. Technically speaking any IP or […]
FAQ X25 and X50 Admin Login Information
How do I login to my X25 or X50 system? Here is a link to the Quick Start Guide for the X25 and X50 systems: https://xblue.com/installation/x25-x50-x50xl-quick-installation-guide/ Connect an ethernet cable from your computer to the LAN port on the X25 or X50 Server. On your computer, open a web browser. In the browser bar type: […]
FAQ X3030 and X4040 IP Phone Randomly Soft Reboot
Question: What does it mean when my phones show “soft reboot”? Answer: When the X3030 and X4040 phones show “soft reboot” – check your network settings. This is not usually a phone system issue. If the phones register after the reboot and everything works like it did before and after the reboot, you most likely have […]
FAQ – Are Cloud-Based System Phones Connect with Ethernet Cables
A prospective customer asked “Does the cloud-based system require Ethernet plugged into each phone?” The answer is yes – All desk phones on the Cloud Burst cloud-based system are IP phones that use CAT 5 or 6 cables (Ethernet) to connect to your data network and access the internet. Here are a couple of exceptions: […]
FAQ – Can X16, X25 or X50 Forward or Send Calls to an External Phone Number?
Customer Question: “Can this system be programmed to call an external phone number (like a cell phone) as an extension?” Yes. Here’s how it works: An X16 phone can be set up to Forward callers to an external phone number such as a cell phone. When a call is transferred to the X16 phone, the […]