The following excerpt from Larry Steinmetz’s book, “Kansas Sense: Simple Business Wisdom from the Heartland,” illuminates practical and philosophical stories that easily resonate with leaders from all walks of life. Speakerphone Snooping I have a pet peeve, which I call “speakerphone snooping.” This is when someone in the room asks you to make a speakerphone call and not let the other party know that the “speakerphone snoopers” are actually in the room listening. I have been asked to do this